My washer will fill and agitate but will not start the pump to drain the water. I have checked all the hoses and there is no blockage. I have also removed the pump and it moves as freely as the new pump I bought. (I did not install the new pump) Where do I look next?
Thank you in advance.
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Re: Washer will not run pump
Check your lid switch. This is a tell tale symptom of a lid switch gone bad. The washer fills, agitates, but will not spin or drain. The lid switch is located along the right hand side of the lid opening on most models, but some newer models have a switch in the left rear of the lid. Simply open and shut the lid several times and listen for a distinctive "click" of the lid switch as you open and close the lid. A lid switch usually runs about $35 to replace. If you provide me with your washer model number (usually located under the lid somewhere) I can give you the part number you need. That is...if the lid switch is the problem. The only other problem that I have encountered that caused the same symptoms, was a bad timer. Timer vs Lid Switch: Lid switch is a cheaper fix. I would try this option first. Let me know if this helps and/or if you need more guidance.
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If the washing machine fills with water and begins agitating, but the timer does not advance, the timer probably needs to be replaced
If the timer does not advance while the washer is in a spin cycle, the timer probably needs to be replaced
If the timer does not advance during the rinse cycle, check whether water has filled the tub, if not, it is likely cold water related. Check the cold water supply valve, check the supply hose for kinks, check the filter screen and check the water inlet valve
Burning or electrical smell
Unplug the washer
Locate the source of the odor then read the instructions in the related section
Foul or stale odor coming from washer or clothes
Check that the drain line is clear
Check the drain hose for kinks or blockages
Check pump for blockages
Check for build up of soap in the outer tub
Check for article of clothing stuck in the outer tub
WATER PRESSURE SWITCH: This switch keeps your washer from overflowing. It is responsible for shutting off the power to the fill valve and redirects the power to the timer to start the washing machine running once the correct water level has been reached. Meter check ur waterpressure switch?
You can test it with a meter and with a manual test? ( first locate it in the panel, it has a plastic clear tube hose going into it, remove that tube from its connection, now put another small tube or hose into the slot where it was and have the machine set to wash cycle with water in it. Blow into the other end of the tube.
If the machine starts to wash. the pressure switch is more than likely good
( No wash starts - then THE DIAPHRAGM IS BAD AND SWITCH HAS TO BE REPLACED) another test u can do is Remove the hose and submerge in water. Seal one end and blow air into the other end and look for bubbles. Check for an obstruction in the hose as well.
Or take the original hose tube and plug one end and blow into it AT the other end, it should be hard and have pressure, if it is easy to blow and u dont feel any pressure and it feels like the air is going out ?
Sometimes they get busted open or a pin hole and release air causing the water switch diaphragm to not open.
Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and
Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.
Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.
Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.
Transmission or clutch assembly not engaging due to going out or slipping.
Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.
Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.
Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.
CHECK THE CAM DOGS INSIDE THE AGITATOR, AS THEY WILL HINDER THE AGITATION PROCESS. However in G.E models the cam dogs are replaced with what is called an agitator coupler. (located at bottom of tub)
Remember to check the agitator spline as well for worn broken teeth.
By the way my advice is free cuz God is good!
Washer will not drain:
Thedrain water pumpis the main part in your washing machine that pumps out the water. If this is defective or has failed in any way, this will be the reason why your washer will not drain the water. Before you order a new drain pump, make sure tocheck the pump to be sure a small object like clothing or similar has not lodged itself insideof it causing the NO DRAIN issue and even a no spin issue?. If the drain pump is not clogged, you can test it with a multimeter and remove and replace if needed. Go to Google or YouTube and search for "Replace Washing Machine Drain Pump" then type your brand and model number of washer to show you details on replacement.
The washing machinedrain hoseis where the water flows through to get the water out.If this drain hose is blocked, kinked, bent, or clogged, the washer will NOT be able to remove the waterfrom the tub. Check the drain hose to be sure it allows the water to flow freely. You can take the drain hose off and run water through it in your sink to be sure it is not blocked. If there is water STILL in the washer when you remove the drain hose, grab a bucket as the water will exit from where you disconnected it
Thewater pump belt(to drain out the water) may have broke or become frayed or loose.If this belt breaks then it is unable to drain and remove the water from your washer. Inspect the belt to see if this is causing theNO DRAINissue and remove and replace if needed.
If thelid switchis not working as required it will cause your washer to not drain (and many other problems).This may be unlikely as a bad lid switch will usually cause your washer to alsonot agitate or spin.However on some models this can vary. The best thing to do if you have a suspected bad lid switch is to test it. It can fail electrically and or mechanically. If mechanical failure is the issue, you should be able to see if it is cracked, broken, or not in place to make contact with the lid. To test it electrically, use a multimeter set on Ohms and test it for continuityMy advice is free cuz God is good!
see the next steps and use the common sense: God bless you It spins, but doesn't pumpIf
your washer spins but doesn't pump the water out, the drain line is
probably clogged. In many washers, a small sock or other piece of
clothing can get between the clothes tub and the outer tub that holds
the water. If the clothing gets between the tubs, it may then get into
the drain hose that's attached to the pump--or even into the pump
itself. If it's in the pump, you need to remove the hoses from the pump
and pull the item out.To
remove the sock from the outer tub port, open the washer's main access
panel and remove the large-diameter rubber hose that connects the pump
to the bottom of the outer tub. Then, using needle-nose pliers, try to
grab and remove the clothing through the port. Sometimes
you can't remove the stuck clothing from below. Then you have to remove
the agitator, top of the outer drum shield, and inner clothes tub. This
isn't easy to do--and you may need special tools--so you might be
happier getting a qualified appliance repair technician to do the job.If
the drain line isn't plugged, the problem may be with your pump. Even
if the pump appears to be turning, the internal impeller may be broken.
If so, you need to replace the pump.It doesn't spin or pumpIf
your washer doesn't spin or pump water out but the motor is running,
your washer probably has a frozen pump pulley. If so, you need to
replace the pump. To check the pulley, remove the pump from the washer
and try to rotate the pulley manually. If it doesn't turn freely--if
it's frozen or stiff--replace it. It pumps, but the water returnsIf
the water that pumps out of the machine goes back into the machine
after the spin cycle, your washer may be siphoning the water from a
laundry tub that has a slow drain, back into the washer. The usual
remedy for this is to improve the draining of the laundry tub. (Is
something stuck in the drain?) Also, check for these problems:If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess. If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
There could be several reasons for washer not to fill .Fill washer with water and wait for the timer to get to the drain mode.Unplug the washer from the electric outlet.Open the case, and disconnect the water hose from the outlet of the water pump.If you get water pouring out from the pump, then plug that up and check the hose to the sewer. If that is clogged, then you have found the problem.Some washers have a self cleaning filter in that hose somewhere. Check that to be sure it is working properly.Reassemble hose from step 3.Plug washer back in. If it pumps out now, then you are done. If it doesn't, then the water pump is probably defective, so replace it.
The water is siphoning out as it fills. Your drain hose is too low or has a air block. Remove the drain hose from the drain. Set the washer to fill. Hold the drain hose up higher than the washer. If it fills correctly and starts agitating,correct the drain hose problem.