Question about SanDisk Sansa e260 MP3 Player
I tried to turn on my mp3 the other day and the "refresh database" message came up. Then it acted like it was going to go back to normal and then the light on the spinning wheel stayed on and I was left with a grey screen. I can't figure out what to do. I have it in recovery mode but am a little unclear what to do next.
Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. Best of Luck.
Posted on Sep 21, 2007
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