Question about Canon MultiPASS MP730 All-In-One InkJet Printer

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MP730 fax issue-can't receive fax, but can send out

Hello, I have read and read the manual on how to set up the printer/fax to receive faxes but am unable to make it work. We have a combo (all in one) phone/answering machine phone line attached to the printer. I've tried various ways in the manual to get it to work ie: manual mode, ans machine mode etc. Nothing will work. Is there a external device needed? Someone said I might need an answering machine that is just a answering machine and then a seperate phone or phone line. I am trying the best/cheapest way to resolve this without calling the phone company and having them come out. Please help me if you can. Thank you so much. Leslie

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Re: MP730 fax issue-can't receive fax, but can send out

I think I know why. You need to set the proper priority of your all-in-one Canon device.
If it is TEL priority, it means you need to have a phone connected to the fax. If the phone rings, you need to pick up the handset and check if it's a fax tone or a call. If it is fax tone, you wait for 5 secs til fax tone stops, and then hang up. After that you will receive the fax. Failure to pick up the handset will not allow you to receive the fax. This might be the most probable setting you have, hence you can't receive the fax.
If it is FAX priority, the same thing happens as TEL priority. Only difference is if you don't pick up, and it is a fax, it will still receive.
You can also do FAX only. No need to connect a phone. Device will receive automatically.


Posted on Jan 18, 2012

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Good day! I have a Canon MX-328. I was expecting to receive a fax so I read the manual and I set my printer to Tel priority mode since we only have one phone line mostly for voice calls. According to...

You have explained your question with very good detail
Press the colour button, then hang up. Most faxes are capable of transmitting colour faxes, and you should press the colour because even if the sender sends a B&W Fax, it will Automatically receive it in B&W. If they send a colour fax and you hit the B&W Button, it will only receive in B&W.
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How do i hook up my fax on my printer?

Hello and Welcome to FixYa!
There are a lot of ways of setting a fax infrastructure, on how to send or/and receive Fax. There are nicely written How To's on the vendors site regarding Sending Fax, Receiving Fax, setting a VoIP, or via DSL/ISDN.. etc, you should read the article of your interest, I'm attaching the download link below.
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I don't know how to fax

The control panel LCD also provides menus to operate the copy and fax modes independently of a PC. One nice touch: the LCD displays small and large type on the same screen, allowing more information about a print job to show at one time. b.gif 21262659-2-200-dt2.gif
The flash card reader under the control panel means you don't need a PC to print photos.

The MP730, while easy to operate, lacks some of the advanced features you might find on separate printers or faxes. For example, the MP730 can't collate copy jobs. To make more than one collated copy of a multipage document, you have to place the document in the ADF several times. Nor can the MP730 sync fax numbers entered by hand or accessed from within the Windows Address Book (Canon doesn't provide its own fax/address-book software), so you may end up duplicating efforts. Nor does Canon's software create group dials from your address book on your PC or provide a cover sheet. Finally, the MP730 can't forward faxes to another number or hold a fax to send when nighttime low rates kick in, which other multifunctions do.

Still, the MP730 provides plenty of features we do like. Using the menus with the Photo Print mode, you can print a photo contact sheet, pick individual images to print, and set up the printer to copy or print onto high-quality glossy paper. In the Copy mode, menus let you print two reduced originals side by side or print the same image on the same page several times (useful for business cards, name tags, and so on). The fax engine distinguishes voice from fax, sending voice calls to your phone or an answering machine and sending fax calls to the printer or to buffer memory so that you don't have to get a second phone line installed for your fax.

Installing the MP730 software is slow but idiot-proof: You just pop in the CD and follow instructions, which require restarting your PC several times. Canon bundles the MP730 with ScanSoft's OmniPage SE, a lite version of the best optical-character recognition software on the market, and NewSoft's Presto PageManager 6.0, one of the best document-management databases available.
The MultiPass MP730 won't replace top-of-the-line printers and scanners, but its print and scan speeds keep up with other multifunctions' as well as that of most as midrange ink-jet printers and scanners on the market today. In our tests, it printed ordinary text at 6.4 pages per minute and printed CNET's high-resolution test photo in 3.7 minutes. For comparison, the Lexmark X5150 (only $149 but without fax capability or automatic document feeder) prints text at a more common 5.2 pages per minute, and printed our test photo in about 2 minutes. Canon's MP730 scans a page of black in 9.4 seconds and a page of color in 20 seconds; that's seconds faster than the HP PSC 1210. And the Canon makes copies in 18.7 seconds; that's almost twice as fast the HP PSC 1210.

Unfortunately, the MP730 delivers a mixed bag on image quality. When printing, better paper has a big effect. When we printed text on ordinary paper, for instance, it looked grayish instead of black, and a gray shadow haunted the edges of letterforms, while on coated (not glossy) inkjet paper, text popped out in a solid black and looked much cleaner. Our color photo on ordinary paper looked very dotty, had rough transitions between shades, made a blob of detailed areas, printed lines with jagged edges, and mixed inappropriate colors; coated inkjet paper improved detail and let colors appear in the right hues, though much too saturated. And on top-quality glossy paper, textures, shading, and transitions suddenly looked right, and we saw sharp, clear detail.

Grayscale scans on the MP730 when compared with other scans seemed overexposed, losing paler shades of gray along with some detail, while color scans showed accurate colors and fairly good detail despite somewhat grainy textures.

Jan 27, 2010 | Canon MultiPASS MP730 All-In-One InkJet...

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How do I set fax and phone on one incoming line?

You can't do that automatically on one line unless you ask for distinctive ring from yyour phone provider. Dist. ring gives one pattern for fax and a different ring for regular calls. Otherwise the fax needs to be set to manual and you answer each call and press fax start when you hear fax tones.

Oct 16, 2009 | Canon MultiPASS MP730 All-In-One InkJet...

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I can't stop the fax from picking up all of my calls

there was a man/auto option under settings that was set to ON when it needed to be set to OFF. I changed it and now I can receive a fax manually when needed.

Sep 17, 2009 | Canon MultiPASS MP730 All-In-One InkJet...

1 Answer

1. I can send faxes, but cannot receive them. 2. Can't scan documents.

You will have to set the fax to auto receive faxes. The "How To.." guide will be in the manual that came with the printer. During this set up you will put your fax number and the setting that is needed. Also i had issues from some customers that had a similar issue because they did not properly put the phone cord in the correct port in the fax, please read the diagram. this is very common, but easy to fix issue. most of the time ;)

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01.12.2008 i fax to one number. now i want aknowledgement of that fax. its gone or not. How i can find on HP Officejet 5610 all in One System?

You can get the manual here if you do not have one - LINK.

Here is an exert form the manual on this:
Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these
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Hp 5610 won't receive fax from lexmark fax

Are you able to receive faxes from others from the same location, if not just ask her to consult her service provider and ask to get the no checked of yours why is it that you she is not able to send fax to you only as your fax machine is capable of sending and receiving fax from others it should be dsome issue with her service provider.
If it was your All-In-One printer thrn you should not have received faxes from any one, not a specific number.

Good Luck

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I have a hp all-in-one printer 3050. i can recieved fax ok but i can't send a proper fax as they recieve my fax black and dark and can't read fax i sent. i think it might be my fax setting on fax machine.

Hello cmcneill3

Does this happen w/ more than one recipient of your faxes?

If you haven't done so already, please, send a fax to a different recipient (one using a different machine to receive the fax on).

HERE is HPs information, downloads, etc. for your HP LaserJet All-In-One 3050.

I didn't find anything there that describes the issue your recipient is experiencing.

Please, use the All-In-One to make a copy of a document. How does the copy come out?

Please, post back w/ your answers and any other information you might have (the more details you can provide the better) and we'll see if we can get this issue resolved or at least diagnosed for you.

Thank you

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