Question about Creative Labs ZEN V Plus MP3 Player

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Zen Screen Does not light up.

It still works, but when i look at it in the light I cant see In the Dark i can barley see. I have charged it Tried resting, Nothing works. Please Help!!!

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Re: Zen Screen Does not light up.

The solutions to this problem are not practical due to costs and availability. What has happened is, your screen is bad and needs to be replaced. The screen detaches from the motherboard and can be replaced, but you'd have to buy the screen from somewhere, and I don't know where. I don't think there are many available. Maybe contact the manufacturer. Otherwise you'll have to buy another one if your player isn't under warranty.

Posted on Sep 29, 2007

Re: Zen Screen Does not light up.

Your screen just died. There's is nothing you can do but getting a new one. If your device is still under warranty take it to the customer service as soon as possible. There are many people with the same problem.

Posted on Sep 23, 2007

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I have a Zen V plus , the screen has become really dark I can barley read it . what should I do?

Bad news. The Zen V Plus is known for screen problems - early warning signs include screen discoloration, lines on the screen or dimming. Eventually, the screen will go black.

Possible reasons include poorly-mounted screens, short life of OLED displays, and susceptibility of screens to damage from moisture.

Best bet for a replacement screen is buying a scrapped Zen V Plus on eBay. Here's a great guide to taking apart your Zen.
Disassembly of Zen Plus

Sep 27, 2013 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen 4GB will not turn on, only blue light!!

yeah i know. i love zen too!! let it run dry and try recharge.
worked for me once
good luck

Jun 30, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

I have the same problem, wont charge, comp cant recognise

I tried to charge my Zen Vplus 8 Go, using a wall plug : it didn't charged and it came with Black screen !!! I didn't fixed my problem by using the reset button. So i finally succeed to fix it, by both : - pluging my Zen on my my computer - using the reset button. You should succeed also if you are using my method !!! Joel from Paris

Jun 09, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Dark screen on zen v plus

Was the device dropped or damanged? The most common problem is a cracked screen. The crack is on the back so you can't see it. The screen will need to be replaced.

Apr 26, 2009 | Creative Labs ZEN V Plus MP3 Player

4 Answers

My Creative Zen won't turn on OR off!

I had the same problem today too. I just stuc a needle in the little 'Reset' hole at the bottom and it was all good.


Oct 31, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Creative Zen Vision M - Dead Machine

unfortunately,the best solution is to send it back to creative for them to check it out. this sometimes happens when the player has been unused for too long and battery "under charges", which there is a solution.but seeing as u used it under normal conditions,that cant be the problem

Jun 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Creative zen 8gb wont switch on or recharge

I had the same problem. Tried recharging from both PC and mains recharger. Tried re-setting and re-charging. All I got was the blue charging light pulsing on and off. The ZEN would not charge. Eventually I tried a Software re-set. (Slide the on/off button to the On position and hold it there whilst hitting the re-set button). I then tried re-charging and everything was fine. (It did take about 10 - 15 mins recharing from the PC before the device did actually respond, but that is normal after it is fully discharged)

Cannot guarantee the above will work every time or for everyone, but it saved me returning it to Creative and an eight week wait.

Apr 28, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen V dark screen

Screen Doesn’t come on anymore

Mar 16, 2008 | Creative Labs Zen V MP3 Player

1 Answer

I have a zen v-plus that always had a black screen i can only listen to it

my zen was dark and i cant see whats in it.. i can only hear songs but the screen was dark.. when i turn it on again same situation dark screen.. pls do help..thanks and more power..

Jan 19, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Zen V Plus problems with brightness

Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok

Jun 03, 2007 | Creative Labs ZEN V Plus MP3 Player

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