My desktop cannot connect to the internet via the router

Posted by rjivaro on Apr 20, 2009

Neither desktop can access the router?
For the non-working desktop:
click start/run, type 'cmd' and enter.
Type 'ipconfig' and look at the info it provides.
Your IP address will be among the info, if one has been assigned. Is there one? What is it? This will indicate whether you are connected to the router and determines what steps to take next. If your address is 192.168.x.x where x is some number between 0 and 255, then open a browser and type that address, except the last number should be 1. That should bring up the router.