Question about HP Color LaserJet 2600n Printer

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Print jobs stuck in queue

Cannot print to this printer from one computer. All others work fine. the jobs go into the queue but never make it the printer. They just disappear. Have tried both USB and network jack for printing with the same results.

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First re-install the printer driver on that computer. If you can see the jobs in the queue, cancel all jobs and try again. Hope this helps.

Posted on Apr 20, 2009

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1 Answer

I can't print the items in my printer queue. How do I get them to print?


It sounds like you have a print job stuck in the print que. When this happens the print jobs after the stuck one will not print either. You will need to clear the print que and reprint the jobs. Here is a link to an article showing how to purge the print que and get your printer back printing again.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/

Apr 14, 2013 | Lexmark X7350 All-In-One InkJet Printer

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In Windows 7, items put in the print queue at home won't print when I get to the office.


I don't see how this can be done, because there are 2 different print queues in question. Not to mention the lag and buffer required by the printer. So when you disconnect communication the job hangs.

Besides the spooler at work my lie on a dedicated print server, especially if the printer is on a network and and not attached directly to you PC.

Feb 26, 2013 | Microsoft Windows 7 Professional for PC

1 Answer

HP DeskJet 6540 print job stuck in queue


If your computer has a Windows OS, you can clear the queue manually when the job will not delete it from the print queue list.

With Windows Vista or Windows 7, you will need to run the command prompt as Administrator. Click Start > All Programs > Accessories > Command Prompt (for Vista or Win7, right click here and choose Run as Administrator). At the prompt, type "net spooler stop" without the quotes followed by pressing Enter. Next type "net spooler start" (again without the quotes followed by Enter). Restart the computer then take a coffee break before trying to print again. If you don't type the start command, this reset takes even longer after the computer is restarted.

Note if you use a Fax machine with the computer, you may need to confirm that this will stop the Fax service as well.

If the problem persists, make sure that the USB cable is currently connected to both the printer and the computer. You may want to change ports and make sure that other devices work in the USB ports. (Some computers have an option to disable some USB ports.)

If you have a different OS, please add a comment with the OS on your computer. I hope this helps.

Cindy Wells

Apr 14, 2012 | HP DeskJet 6540 InkJet Printer

1 Answer

I need to restart my computer everytime i want to print


Sounds like you have print jobs stuck in the print queue. Try deleting all documents in the queue and resending print job. Some print drivers choak on PDF documents. Try updating the print driver by download it from the manufacturer.

Try deleting printer then re-installing printer and updating the print driver.

Sep 21, 2011 | HP LaserJet P3005 Printer

1 Answer

My printer, HP 8500, has been trying to delete a document for hours with no apparent results. I am unable to print anything else although it does put a new document in queue. I do not get any error...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I cant get a print job to delete from the queue and its holding up all the other jobs


To delete print jobs stuck in the print queue on Windows:

  1. Click Start ? click Control Panel ? click Printers and Faxes.
  2. Right-click on the Lexmark print object and select Cancel All Documents.
  3. If that doesn't clear the queue, restart your computer.

If print job(s) still remain in the queue even after doing the steps above:
Stop the Print Spooler service from the Services console

  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net stop spooler at the command prompt ? hit Enter on the keyboard.

Clear the SPOOL folder

  1. Click Start ? click Run ? type spool ? click OK.
  2. Open PRINTERS folder ? delete all files in the folder.
Start the Print Spooler service from the Services console
  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net start spooler at the command prompt ? hit Enter on the keyboard.

Try to print again after clearing the print queue.


Nov 24, 2010 | Lexmark Z611 InkJet Photo Printer

1 Answer

The printer is not printing even though the computer recognises the printer


Hi,

There could be an issue with printer drivers and print job stuck in queue.

Click the link below to know how to resolve the print job stuck in queue issue.
Link

Nov 02, 2010 | HP DeskJet F380 All-In-One Printer

2 Answers

Deleted print job stuck in queue


You can always restart the computer, that will "unstick" a print job that gets stuck deleting.

Jul 01, 2009 | Dell Inkjet 720 Printer

1 Answer

The printer is not working


Sounds like you may have one or more print jobs stuck in the queue.

First, turn the All-in-one printer off. Disconnect it from your computer and turn it back on. Verify that the printer will print by performing a self-test.

With the printer still disconnected, go to this URL and select the link for your operating system. This will give you the procedure for clearing the stuck jobs from the print queue.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=npu03238&lc=en&dlc=en&cc=uk&lang=en&product=1103491#N798

Turn the printer back on and verify that you can print from your computer.

Hope this helps!

Mar 25, 2009 | HP PSC 1401 All-In-One Printer

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