No icons, start menu, taskbar, explorer not working
Haven't used pc in awhile. Turned on went thru boot up ok typed password and said loading settings, shows no taskbar, no start menu, no icons, only shows desktop wallpaper. Ctrl-Alt-Del will bring up task manager. Can get into most programs except internet explorer. Under program files found iexplore.exe, Tried that and pops up then closes without saying anything. Any suggestions would be greatly appreciated.
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PCProtect is malware. What is PCProtect exe . I would boot up in Safe Mode again, or Normal if you have to, and bring up Task Manager again (Ctrl-Alt-Del) and check to see if explorer.exe is running. If not, Click on File in the Task Manager toolbar, select New Task (Run), and type explorer.exe in the Open box and click OK. If all goes well, your icons and Start Menu will appear and you can start cleaning up. Otherwise, you could try again and type appwiz.cpl in the Open box to bring up the Programs and Features to remove any bad programs you may find. Malware removal can takes years of experience, so I will leave it at that to try for a starting point.
The laptop seems to have a problem with explorer not loading properly (this is the program which loads up the taskbar, icons etc)
Hold down Ctrl, Alt and press the delete key. Dependent on the operating system it will either go to list or load up Task Manager, ether way you need Task Manager.
When Task Manager loads up in the top left corner of the window you will see File, click on that and select New Task (run), click on that and in the box type explorer and click OK, The desktop should now load up.
After that make sure you perform a system restore by clicking on the start menu, accessories, system tools, system restore and take the laptop back to a time before this happened.
This happens when Explorer (the file manager - the program that makes all the files visible on the screen) doesn't starts at boot. Press Alt + Ctrl + Del to open Task Manager. Click File, click Run and type explorer. Click OK and the icons and the taskbar will appear. If it doesn't start or it's faulty in any way you will have to reinstall Windows.
Press Ctrl + Alt + Delete together and Task manager will be opened. Click on file -> New task . In the box type explorer.exe.a nd click ok. If this doesn't works boot your computer from XP disk and run repair from disk.
First, right click on the taskbar and select Properties from the right click menu.
Alternatively, you can go to the Control Panel and type the word 'taskbar' in the search box from the upper-right side. Once the search results are loaded, click on the link that says 'Customize icons on the taskbar'.
The Taskbar and Start Menu Properties window will show up on your screen. Here, go to the tab called Notification Area. In the System icons section check the Volume box and click on OK.
The Volume Mixer icon will now show up in the notification area of your taskbar
I hope that this information was helpful and thank you for contacting the experts.
Try booting to the Safe mode; this will load Win but with minimal junk loaded.
You can access the menu to choose boot mode by turning on power and immediately start tapping the F8 (sometimes F5 instead) key.
You should get a short text menu with the possibilities listed.
If you can make it that far, open the Start menu, choose 'Run.'
This starts the restore routine and, if you haven't had it turned off, you can restore your system back to a calendar date (not too recent, choose a couple of days back) when it was still working.
You will lose no work other than Win and AV updates that have occurred since that date.
This will often make everything OK again; with the reminder that it IS Windows.
If your computer is working ok can you press Ctrl+Esc together to open the start menu and is all your programs listed. if so then go to settings - control panel - click on display - find your advanced option and untick the option for displaying the desktop as a URL...
you can also try simply right clicking on the desktop and tick the option the see all icons but that will not show your tast bar only your icons.
Press CTRL+ESC If your taskbar reappears, then
it was just accidentaly been resized and repositioned somewhere IF that doesnt work : press CTRL+ALT+DEL to run task
manager. On the File menu, select New Task
(Run). Type in "explorer" and press OK.