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I'm a computer novice, and I've gotten my laptop all screwed up!!!!!!.I purchased live help from a Gateway tech, but my dial-up is so slow that I was unable to download his recommended fix. I also purchased an error-fix program, which seems to have messed it up even more. I can't get my printer to work any more, and I keep getting a message that Windows has stopped some of my auto-start programs, but I can't find out what to do about that. HELP!!!!!!!!

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  • Dick
    Dick May 11, 2010

    If you have rebooted and wish to continue our conversation we can do so here. I am monitoring this thread.

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You might want to try system restore - Start > Accessories > System Tools > System Restore to restore your computer back to a time when it was not messed up...

Posted on Apr 20, 2009

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Sys restore, or you can reinstall programs

Posted on Aug 14, 2009

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Here's more info to my problem: Gateway laptop is 4 years old. Now getting message that says "System Fan Error!! !!Please turn off system and checkyour system fan!!" Computer was purchased...


Your CPU fan has failed! your heatsink overheats quickly and then shuts down to protect itself from burning up. Your motherboard is Not the problem, the fan is. This fan can be replaced by any compotent laptop technician. Make sure the tech has access to Gateway or has a source that supplys Gateway parts, as the part must be made for Gateway laptops and your model exactly! 90% of this type of problem can be repaired! Don't let non-techs at Best Buy or any other dept. store tell you your PC is "No Good". Take the time like your doing and do some research the problem before giving your hard earned cash to a 16 year old "Technician/salesman/commision/bonus" person.
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I have a Gateway Laptop purchased in 2006.Serial # 0036378223. This computer warranty is expired. It has recentlty gotten dropped and damaged. I would like info on sending it in to Gateway to be fixed.


This is directly from Gateway's websit ein regards to this issue.

"
How do I send my Gateway product for service and repair?
You must contact a Gateway technician for authorization to send in a Gateway product for all in or out of warranty repairs. Upon exhausting troubleshooting resources, the technician will determine if a product requires service. Contact technical support through e-mail, chat or by calling the correct number as listed below. You may also contact Gateway technical support at the following:
  • Home/Home Office Direct (For products purchased directly from Gateway on or after Jan. 1, 2005): (800) 846-2301
  • Home/Home Office Direct/Professional Direct (For products purchased directly from Gateway before Jan. 1, 2005): (800) 846-2301
  • Gateway Retail (Gateway products purchased from any vendor other than Gateway): (408) 273-0808
"

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I suggest you contact tech support or do a live chat, now handled by Gateway.

Here is the link for email tech support:
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Here is the link for live chat:
https://support.gateway.com/Support/copilot/en/us/chat_us_em_tech.asp

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by Aelanna - 2/3/05 11:04 AM In reply to: Gateway SOLO 1400 by hunjibunji
I'm also an A+ certified tech, but I've done notebook service for a lot of years. I just finished opening up a Gateway Solo 1400 and it was NOT easy! There are no screws holding the keyboard on the bottom of the machine. You can get the case open about 95% and there will be one area stuck, in the back near where the screen cable goes into the unit. There is a hidden screw on the top of the case next to the hinge. To get to it, you have to remove the two screws that hold the plastic hinge cover and pry off the cover. I only managed to find it after removing the keyboard, the display, and the panel with the LEDs and power button. (The screws holding the keyboard are on the top of the machine, underneath the cover with the power button on it.)
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He is correct get a bewer modem?

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