Question about Olympus m:robe MR-500i MP3 Player

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Freezes on Logo

My creative zen micro photo 8gb,will turn on, but it wont pass the Creative Logo screen. I can get to the reboot area but thats bout it. I hear clicking from the touch pad and everything else but it just wont past that logo. What can I do??

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  • OneJah Nov 15, 2007

    my dell 5 gig comes on but freezes @ the logo,, reset does not work to get further. it will not go off until the battery dies. then when I plug it to the charger., the battery charges up again will not pass the log. the on off does not work.

  • LOCU Nov 17, 2007

    freezes on my logo

  • LOCU Nov 17, 2007

    freezes on logo

  • Anonymous Mar 28, 2009

    dell 30 gig jukebox freezes on start up, won't go off till battery dies, reseting does no good.

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Odds are pretty good that the hard drive is messed up. This happened to me on 2 different zens. Can sent to Creative for repair, but if no warranty, then it would be easier to just buy a new one.

Posted on Jun 12, 2009

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1 Answer

Zen 8gb microphoto, creative


hard drive is bad
Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331

Mar 10, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Creative zen micro photo 8gb not turning on.


remove the usb adaptor and remove the battery from the back.
and then put the battery back in and try it
or

http://forums.afterdawn.com/thread_view.cfm/307045

Feb 22, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Zen micro photo wont load up


Try recovery tools at creative:
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1

Nov 29, 2007 | Creative Labs Zen Micro MP3 Player

1 Answer

Creative 8gb mirophoto freezes at logo


I suppose that you have a bad hardisk. I have repaired several models of Creative Zen including the hardisk types (Zen Micro, Microphoto, Neeon, Zen 20 Gbytes, and your problems points to a bad hardisk symptoms. Either the disk or the read/ write head stuck up. Do you hear clicks in the player upon startup? If yes, then do the following procedures: If you're out of warranty, then you might want to open your player, and do some repair yourself, but be very careful. Somebody has posted on how to dismantle the zen microphoto, please search for the site. Once you got to the hardisk, carefully remove it from the player... Remove the sticker. There's some holes in the cover, can you see the disk and the read/ write shaft? Insert a piece of wire or anything that can be used to move the shaft a little, again be very careful. AVOID SCRATCHING THE DISK OR, Move it to the right. If you're lucky to have just a jammed or stucked shaft, then you just save bucks. Replace everything and test your player. You might want to modify your player by replacing the hardisk into a compatible compact flash. it is the same size and same pinouts. A step-by-step procedure has been posted somewhere, please search for that. If you're player powers up and freezes on creative logo, or go to the recovery mode directly, then your player still works, and you just got a hardisk problem. try replacing it. I'm lucky enough to have a warehouse in my area here in the Philippines who sells surplus Creative mp3 players (various models and products)for a very cheap price, sold asis. So I have ample stocks of boards and parts for my repairs.

Aug 27, 2007 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Zen Micro Photo...freezes at Creative Logo


The microdrive is bad. Unfortunately you now have a brick. Microdrives are pretty expensive; you're best bet it to buy another MP3 player.

Aug 23, 2007 | Creative Labs Zen Touch MP3 Player

3 Answers

Zen Microphoto frozen..


Solution ID # 4794 from creative site ZEN Micro and ZEN MicroPhoto 1. Make sure that the battery is charged. 2. Detach the ZEN Micro or MicroPhoto from the PC, and ensure that it is turned off. 3. Remove the battery. 4. Move and hold the Power button to the Power On position and re-insert the battery to the ZEN Micro or MicroPhoto. Hold the Power button until the Recovery Mode appears. The following options will be displayed: -Clean Up : Scans the player and removes invalid links from its music library.Does not affect music files themselves. -Format (All):Caution! Erases all content!Save a copy of your player's content before formatting. -Reload OS/ Firmware : Caution! Erases your player's firmware. DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install. Reboot Reboots the device.

Jul 29, 2007 | Creative Labs Zen MicroPhoto MP3 Player

2 Answers

My Thingy Won't Work.


i have this same problem, but i don't know how to sort it other than taking the battery out, plugging it into the computer or plugging it into a battery pack if you have one. sorry!

May 31, 2007 | Creative Labs Zen Micro MP3 Player

2 Answers

Zen Micro


Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

May 01, 2006 | Creative Labs Zen Micro MP3 Player

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