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Not sure if this will help you or not. GPS needs a clear line of sight, tall buildings, bad spot in your car or on your dash, weather conditions and pink elephants all will interfere with the GPS signal. Keep the unit low and as far forward as you can so that it has the best chance for signal. Best position i have found is 3-4 inches above the heater vents on the dash and directly in front of you since this is the spot that is generally unobstructed by anything. One final thing, sometimes you have to shut them down start driving then turn it on, they do sometimes lock themselves up and out of things. Don't know how or why but it does happen. See pink elephants for better results. Hope this helps
hi, it can take up to 15min to find the gps signal for the first time, also make sure you outside and away from any tall building then just wait and you should find it will come on.
it usually takes about 5min to find signal but the first time it can take up to 15min to find the signal.
you could also go through the menus on the tomtom and find the menu that says gps and click on this and see if it has found any signals from what i can remember it needs to pick up 3 satalites before it starts working properly.
Let me know how you get on or if you need further assistance ok
Install Tomtom Home on your pc and connect your gps on it.Do not update the firmware yet, but ony the "gpsfix" program. If it does not work, try a reset by holding the power button for 15 seconds.Let´´s get in touch
1) Make sure the TomTom can "see" the sky well... the GPS satellite waves are rather weak and easily blocked by trees, and anything not a window.
2) Hook up your TomTom to the computer (see details at www.tomtom.com or in the manual)
2b) Do a "sync" and download all updates. One of the updates is a small file that tells the TomTom where the satellites are located this week, and helps it sync up much faster. The longer time between uses, the longer it takes TomTom to find the satellites, and that can takes up to 2-5 minutes sometimes.
That can be frustrating with a car full of people waiting to get going and the driver doesn't want to drive without making sure the TomTom works and is giving valid directions.
check the port is set to 8 not sure if your model has GPS search wher it finds the port and vbaude automativcally, if it does use it and see if that fixes it if not your battery is too low you have a damaged SIIRF chip and that is expensive to repair
hi you need to reset the unit at the back near the connection there is a small button that needs to be held down when holding the power button on for a few seconds. once you have done this turn it on and it will work fine