Question about Office Equipment & Supplies
Paper jam open cover but there is no jam
Paper jams occur in two ways, a physical jam, this is where there is a mechanical jam of some sort. the second is a timing jam, the paper has not reached a given point in a specified period of time.
I suspect you have the second problem, what you need to check is this.
Is the paper loaded correctly? Did you fan the paper to break the production bonds? Is it good quality paper.
on the top sheet of paper in the paper tray, mark it with an X , a happy face or some thing to show it is your page. Then press copy, did it try to pick up the paper. If it did not try at all, there may be a problem with the paper feed drive system.
If it tried but failed, the feed tires are likely dirty or worn our, you can try cleaning them with some isopropal alcohol (available at drug stores) and a soft cloth if yo can reach them. remove the paper tray, or st least all of the paper, you should be able to see a set of rollers in the middle of the feed section. clean these and retry the machine
Hope this is of some help.
Posted on Apr 20, 2009
Were is the paper feed drive system
Posted on Apr 27, 2009
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Posted on Jan 02, 2017
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