My girlfriend and I moved into a new apartment and she has a desktop PC and I have a laptop. Up until a few days ago, everything was working fine. I connected the modem to the wireless router and connected her computer to that. There were no problems. She had interne, and I could pick up my wireless network. A few days ago, we had a cable outage. Ever since then, we have had problems. Whether or not that was the cause or just coincidence, I dont know. The problem now: Initially, we couldn't connect at all, with or without the router. She talked to the local comcast tech, and he went through the normal check-up tasks and said that the problem must be with the computer and he couldn't help us. The next day however, she has no problem connecting, when the modem is directly connected to the computer. When I connect the modem to the router, her computer will no longer connect. On my laptop, I can see my router name at full signal, however I cannot connect to it. I would assume that the problem has to be in the router, but I don't know what to do. I don't understand why it would work perfect for a couple of weeks and then just fail on us. Does anyone have a clue what is going on here? I am going insane! I just received my new laptop today, and that cannot connect to it either, although it recognizes it is there and at full strength. Any information would be greatly appreciated. Thanks
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Re: Internet will not connect through router.
Sometimes routers just lock out, type in your web browser 192.168.2.1, this wil take you to the password section of your router, unless you have one just press the enter button.
Look for the dhcp setting and ensure its enabled as it may not give you access to the net.
If you need to on the left there is a restart router button, this will restart the router, but not loose any settings.
If all else fails, unplug the router and reconnect or press the reset button on the back for a return to factory settings.
I have having the same problem although i know all is well at my end, generally if the ADSL/cable light or link light is flashing or not lit and the internet (planet icon) you can bet it's your isp's line fault.
The signal you are getting is the wireless signal which indicates your immediate wireless network is functional, but if all the lights apart from the lan cable connection lights aren't lit your not on the net.
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you can buy a cheap USB wifi adapter and connect the desktop wirelessly just like your laptop, this should do the trick. or you can buy an access point to extend the range of the wireless network, you should not be moving the router itself this way.
Hello....sudden loss of wireless on two computers, in the same home, may indicate that a powerful source of wireless interference has just arrived (since your wireless router light is still on).
1) Does the signal improve if you move the router, or move the laptop closer to the router?
2) Have you had any success with changing the channel on your router? (Login to router > select Wireless Settings > Channel)
If you have not moved furniture yourself, or installed a device which could interfere with the signal (eg a DECT phone), it's possible a neighbour's new router may be the culprit.
It appears to me that you have everything plugged into the desktop PC. This is not the way that it should be done. Plug the cable modem into the wireless router via the Internet/WAN port. Plug your desktop PC into one of the ports numbered 1-4. Now connect to the router via the wireless connection for the router and you should be able to now connect to the internet with your laptop.
If it still does not work, power down everything in this order: Laptop, Desktop, Router, Cable Modem. Bring everthing up in the reverse order (Cable Modem, Router, Desktop, Laptop) waiting for each device to stablize before moving to the next.
Once you get everything working, turn on your wireless security (WPA not WEP) asap to keep your computers and surfing safe, and to keep intruders off your network.
Sounds like you are setup to use Internet Connection Sharing. don't do this. Have each computer connect to the internet via the router. If the router is wireless connect all computers wirelessly to the router that are wireless capable and any computers that are not wireless capable, connect them to the router via a cat5 cable to the cat5 ports on the router. This will solve your problem. BPCS
Your cloning the mac address - thats the problem. It should use it's own mac address to connect to the modem. You need to power down the modem, then repower after a minute or so to let it connect to the new mac address. The problem you are seeing is due to network collisions betweenj the desktop and the router with the modem.