Question about Canon imageCLASS D880 All-In-One Laser Printer

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Wont stop printing TX report!

Hi! one of the dumb guys upstairs tried to fax from my photocopier, which we dont have enabled.. It tried to dial, and now every 30 seconds it prints a tx report saying it could now be sent, and then the alarm goes off and it says that its the wrong paper size.. How do I fix this?

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Wont stop printing TX report! - moz-screenshot.jpgmoz-screenshot-1.jpgmoz-screenshWont stop printing TX report! - moz-screenshot-3.jpgimoz-screenshot-3.jpgHere are some of the instructions you'll need, but you can also find more assistance by accessing the online Canon support site and searching the exact error message you get. (click here)

ssue:
ERROR LCD: INCORRECT PAPERSIZE
Solution: Reset the unit-IC D/PC 1000 Series

Reset the unit

  1. slide_platen_left.gif
  2. Slide the platen back to the right until it locks in place.


Here are instructions for changing the setting of the tx report:
Issue: How do I change the TX report
Solution: Changing the TX Report-IC D/PC 1000 Series

Changing the TX Report
    Press <Additional Functions>.

    Wont stop printing TX report! - ra.gifli>
  1. Use <la.gif> or <ra.gif > to seWont stop printing TX report! - ra.gifFAX SETTINGS], then press <Set>.

  2. Use <la.gif > or <ra.gif > to select [REPORT SETTINGS], then press <Set> twice.

  3. Use <la.gif > or <ra.gif > to select the option you want.
Name Description TX REPORT 111OUTPUT NO
111PRINT ERROR ONLY
111REPORT WITH TX IMAGE
111111ON
111111OFF
111OUTPUT YES
Enables/disables automatic printing of a transmission report. No report is printed.
Prints a report only when a transmission error occurs.
If you select PRINT ERROR ONLY or OUTPUT YES, enables/disables printing of the first page of the fax under the report.
Prints a first page only when a transmission error occurs.
The first page is not printed.
Prints a report every time you send a document.
(The factory default setting is in bold face.)


I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



Posted on Apr 20, 2009

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Posted on Jan 02, 2017

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