Question about Microsoft Windows 2000 Professional for PC

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My acer aspire 5310 gives blue death screen (Bad pool caller) plus it does not detect the hard drive

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  • nicoboonza Apr 21, 2009

    I understand what you are saying, but i already tried reinstalling windows, but the second part of the problem is that i cant access the hard drive to reinstall windows. When i enter the blue windows installation screen, and select install windows, it just says that the hard drive cant be detected. Also every time the laptop is turned on, it goes to the windows loading screen, but everytime immediately after that, it gives the BPC error. I dont understand what the hell happened to the bloody thing!!

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If you are getting a blue screen in your Windows operating system that says something about a bad pool caller, you are in for a tough ride. The bad pool caller error means that some piece of software somewhere on your computer has done something wrong. For this reason it is important to write down the error codes that you receive with this message to help in determining what exactly is going on.If you have successfully been able to record these error codes in some way and have access to a computer that is working, the best place to start is on the Microsoft website. Once you get to their website, try entering the error codes that you have written down to see if they can give you more detailed information about the software that is causing the problem and any possible solutions to correct the issue.If you have not been able to find a solution to your bad pool caller error using the above method, then there are a few things that you can try. Often a hardware device can also cause problems that result in the bad pool caller error message, especially USB devices. Start by removing all of your peripherals including printers, scanners, external modems, USB hubs, etc. if you do not receive the error message once you have done this, then add one device back at a time, until you find the source of your problem. If this works and you know what device was causing the issue, you can try reinstalling the software for that device or replacing the USB cable that is connected to that device to see if that will solve the problem. If the problem still persists, it would be a good idea to run MemTest86, which can be downloaded online, to test your RAM for errors. A bad hard drive can also result in bad pool caller messages.If you have recently purchased your computer or have warranty on your computer, perhaps the easiest way to deal with this difficult problem is to take it back to them. Because of the nature of a bad pool caller message, which can be caused by almost anything, it is easier to have them deal with it rather than trying to isolate and correct the issue on your own.If you have built your own computer or are working on an older computer that no longer has a warranty, then you may also be able to get some clues into what is causing the problem by looking through the Windows Event Viewer for error messages or information. If you do not know how to do this, then a quick search online will explain how things are logged in the Event Viewer and how to interpret the information provided.Finally if all else fails and you are sure the problem is not related to a peripheral or other hardware device, then you can reload the Windows operating system on your computer. This can be done without losing your personal data and files, but be sure that you perform a complete backup before attempting this step just in case. There are the odd situations in which a bad pool caller error will occur during the installation of Windows in which case you will need to try and completely reformat your hard drive and start from scratch.

Posted on Apr 21, 2009

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