Question about Canon ZR800 Mini DV Digital Camcorder

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Unable to tansfer video to computer using DV cable..

Hi, I have a Lenovo 3000 N 100 running Windows XP, SP 2. When I connect the ZR 800 via the 4 pin FIREWIRE DV cable nothing happens.... no camera detected...nothing...and I am unable to transfer the video to my computer...!! Please HELP!!! TIA Vj

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Re: Unable to tansfer video to computer using DV cable..

Pinnacle software will recognize the camera installed through a firewire cable once the camera is turned on. Windows movies software doesn't recognize DV cameras. You may be able to get capture to work if you go to and download the Windows Media 9.0 Development Kit. I believe DV input is a capture option.

There has to be a 3rd party program installed to get it to recognize it.

Good luck on that.

Posted on Jun 09, 2008

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Details Print Friendly Version Issue: How do I transfer video tape recordings to a computer via Firewire?
Solution: Transferring video recordings to a computer ZR80, ZR85, and ZR90

Transferring Video Recordings to a Computer You can transfer recordings to a computer using the IEEE1394 (DV) terminal. With the ZR85 and ZR90 transferring video recordings via USB is not possible.
Before starting the video transferring, make sure to prepare the following:
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  • A DV cable (sold separately)
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A driver is included with Windows operating systems later than Windows 98 Second Edition and Mac operating systems later than Mac OS 9. The driver is installed automatically when you connect the camcorder to the computer. No additional driver is necessary or available.
  1. Start your computer.
    (If this is the first time you are connecting the camcorder to your Windows based computer your computer will display the "New Hardware Found" message while the driver is installed automatically.)
  2. Set the camcorder to playbackicon.gif mode.
  3. Connect the camcorder to the computer with the DV cable as shown below. Once the camcorder and computer are connected together the camcorder will display "DV IN" on the LCD/viewfinder. This message confirms that the camcorder is ready to receive or transfer video.
  4. Refer to the instructions for your video editing software to download your video from the camcorder.
    Note: Because procedures for digital editing software applications vary greatly, Canon cannot offer any additional support or suggestions regarding downloading and editing your video. Please refer to the software publisher or your computer manufacturer (if the software came with your computer) for assistance in using the software.
zr80dvjack.gif dv_jack_connect.gif caution.gif
  • Operation may not work correctly depending on the software and the specifications/settings of your computer.
  • If the computer freezes while you have connected the camcorder, disconnect and reconnect the DV cable. If the problem persists, disconnect the interface cable, turn off camcorder and computer, turn camcorder and computer back on and reconnect them.
  • Before connecting the camcorder to the computer using a DV cable, make sure that camcorder and computer are not connected with a USB cable, and that no other 1394 device is connected to the computer.
  • We recommend powering the camcorder from a household power source while it is connected to the computer.
  • Refer also to the instruction manual of the computer.
  • The programs ZoomBrowser EX and Image Browser included with the supplied CD-ROM are intended for use only with images recorded on the memory card.
  • Video recordings on the tape cannot be transferred to the computer using the software included with the supplied CD-ROM.

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Once the firewire cable is installed and the camcorder is turned on, pinnacle studio will give you the option to load itself up.

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