- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up. 2)
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.
This very thing happened to me, it will say ILO searching updating and sorting, and it will say this over and over and over. I found out that there is a certain file called an XML DOCUMENT and it is named "WMPINFO" and i found this on my computer and copied it to my ilo 1gb mp3 player and for me it fixed my problem and i could listen to my music again. Aparently this is the file to make it run or something, if you need this file I can email it to you my email is firstname.lastname@example.org
When you open the XML DOCUMENT with XML EDITOR it will read:
I'm not certain what the problem is but it sounds like you might be able to fix it by updating the firmware. I'm guessing that it is an Ilo product. Lenoxx produces Ilo mp3's and you can get information from their site as to how to update. If it isn't there search for firmware and the player name. Good luck.