Question about Tomtom ONE GPS Receiver

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My tomtom one do not get GPS signal and ask me are inside of the

TOMTOM one ask me are inside of the house. This situation become after a updateing the program.

I think that i have reset my unit but I do not where this function is i do not see a small hole in the unit.
Thank you!! Have nice day!
Kjell Gjermund Haugen

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  • gkrihau Apr 21, 2009

    Thank you, my unit work very well after your advice to go to TomTom website


    Have nice day!!!!!


    Kjell Gjermund Haugen
    gkrihau@getmail.no

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I car,nt get a gps signal

Posted on Jun 30, 2009

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If you want to reset the unit then

(the reset button depends on the model you used)

go to tomtom website ----> support ---->Select your product ----> Select your model --->in Your question is about: select 'How to' Questions then below look for "How to soft-reset my navigation device" click on it.

Select your device from the list below to see how to reset it

hope this help


20/Apr/09

Posted on Apr 20, 2009

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1 Answer

My tomtom will not locate a gps signal


A software update fixing the issue is now available via MyTomTom. The update is straightforward. Simple instructions about how to update your device can be found at www.tomtom.com/386.

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Waiting for valid GPS signal


When was the last time you updated the QuickFix of your TomTom? It helps your GPS to find the satellites.
Please, do the following:
1) Install "TomTom Home" software in your computer from www.tomtom.com
2) Start TomTom Home in your computer
3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
4) Start your GPS while being in the dock. If the GPS asks "do you want to connect to computer" answer "YES"
5) The TomTom Home software will detect the GPS and check if there are any updates for it. Then you'll be offered updates to install. Some are free, some are not. Be sure you choose to update "QuickFix".

Please, report back if you need further assistance
My ID: alexocuello_

Apr 05, 2010 | Tomtom ONE XL GPS

1 Answer

My Tom Tom cannot find a GPS signal or sattelite signal. It has been working fine but is no longer able to find a signal or where i am. i have turned it on and off and can navigate through all the pages...


When was the last time you updated the QuickFix of your TomTom? It helps your GPS to find the satellites.

Please, do the following:

1) Install "TomTom Home" software in your computer from www.tomtom.com
2) Start TomTom Home in your computer
3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
4) Start your GPS while being in the dock. If the GPS asks "do you want to connect to computer" answer "YES"
5) The TomTom Home software will detect the GPS and check if there are any updates for it. Then you'll be offered updates to install. Some are free, some are not. You choose the ones you want to install.
Please, report back if you need further assistance
My ID: alexocuello_

Mar 19, 2010 | Tomtom ONE XL GPS

2 Answers

My tomtom one gps can't get signal


When was the last time you updated the QuickFix of your TomTom? It helps your GPS to find the satellites.
Please, do the following:
1) Install "TomTom Home" software in your computer from www.tomtom.com
2) Start TomTom Home in your computer
3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
4) Start your GPS while being in the dock. If the GPS asks "do you want to connect to computer" answer "YES"
5) The TomTom Home software will detect the GPS and check if there are any updates for it. Then you'll be offered updates to install. Some are free, some are not. Be sure you choose to update "QuickFix".
Please, report back if you need further assistance
My ID: alexocuello_

Mar 19, 2010 | Tomtom ONE GPS Receiver

1 Answer

No gignal on tomtom one xl


take it to the seller to have it reinstalled

Jul 04, 2009 | Tomtom One XL GPS Receiver

1 Answer

TomTomv2 Europe "Waiting for valid GPS signal"


go to www.tomtom.com support and connect u r usb cable and update u r gps device with new updated software that should correct the problem

Jun 20, 2009 | Tomtom One Europe v2 GPS Receiver

1 Answer

Waiting for valid gps signal


Go to TomTom Home on your computer and do a update for your unit. In the update list you should see a GPS quick fix which helps the TomTom's aquire a signal faster. Hope this helps.

May 21, 2009 | Tomtom One XL GPS Receiver

2 Answers

No signal on my tomtom all day.


Often problems occour when you do not update your tomtom regularly. If you have not updated your tomtom via the internet for a while it will take longer and longer to find a satellite signal.
Try using the included USB cable and software to update your satnav and this should solve your problem
A+Support

Apr 11, 2009 | Tomtom ONE GPS Receiver

1 Answer

My Tomtom 125 loops when I turn it on. It starts ok like when I first bought it--asking for language, time, date--but when it gets to selectign the voice, It stops responding. This happened after I updated...


As crazy as it sounds...try updating it again. I recently had an issue with mine (also a 125) where it locked up and took 2-3 minutes to acquire a GPS signal. Another update fixed the problem. If that doesn't work, call TomTom and let them know that the update screwed it up. A friend of mine did this after having an update corrupt her GPS and they were very accomodating.

Feb 22, 2009 | Tomtom ONE GPS Receiver

1 Answer

Tomtom one4n01.002


Hi swissdom,

There are free downloads / updates of tomtom firmware from the tomtom home site but as far as I know there are no free updates for maps. The firmware updates can be performed using tomtom home software that came with your tomtom or by going to http://www.tomtom.com/plus/service.php?ID=17

You will need to connect your tomtom to your PC via USB and have the SD card in as the update will perform updating of certain files on the card.

The update will allow better function and enable faster fixes on satellite's and also iron out any reported bugs that have become known to tomtom so its well worth doing.

Good Luck

Sep 14, 2008 | Tomtom ONE GPS Receiver

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