Question about Dyson DC14 Bagless Upright Cyclonic Vacuum

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Brush not rotating

My dyson vacum's brush is not rotating

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See my post on this topic at : http://www.fixya.com/PostComment.aspx?thid=2514081&prdid=34163&ctgid=0

Hope this helps

Posted on Sep 23, 2009

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Posted on Jan 02, 2017

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1 Answer

Should the rotating brush be rotating at all times when vaccuming


The brush should rotate when you are vacuming carpeted floors but not when vacuuming hard surface floors.

Jan 19, 2017 | Dyson Vacuums

1 Answer

Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


I can think of three things that could be wrong.

The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

The internal drive belt is worn, or the nylon bush that it runs on.

The clutch is worn out.

The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

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  • Mar 18, 2016 | Dyson Vacuums

    1 Answer

    Replace belt on DC 27 Dyson vacum cleaner


    Upright /undo screws holding the rotating brush,and then
    remove the brush and cleaner refit using new belt.

    Jul 29, 2014 | Dyson DC27 Total Clean Vacuum Cleaner

    1 Answer

    I cleaned the brush took the whole head apart put it back together now it wont pick up anything. plus it only works whennyou release the handle


    Hi Jennifer, it's Jack at Dyson.

    Like most current Dyson upright vacuums, DC40's brush bar is engineered to shut off for protection if something jams it. Although I appreciate you've already checked the cleaner head for any issues, you might like to do so again following the steps shown in the Support video I've attached. You should then be able to reset the machine.

    Please note, the brush bar will never rotate when the machine is standing upright, so please recline it into the normal vacuuming position before testing it. With the machine running, press the silver brush control switch twice.

    You may also like to check for any blockages which could be effecting pickup performance. Just follow the steps shown in our online troubleshooting guide: http://www.dyson.com/support/dc40/dc40-multi-floor/my-machine-is-not-working/machine-not-sucking-up-well

    If you're still having difficulty after you've given this a try, it would be best if you can get in touch with us directly so our experts can provide further assistance. Dyson upright and canister vacuums come with a 5-year warranty, and if a repair or replacement part is needed we'll be happy to confirm if this is covered.

    You can reach the Dyson customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Mar 27, 2014 | Dyson DC40 Multi floor Upright Vacuum...

    1 Answer

    My brush is not rotating


    Hi there, it's Jack at Dyson.

    I'm sorry to hear your DC33's brush bar is not rotating. This is likely to be because the brush control on the cleaner head has accidentally set to 'Hard floors'. In this mode, the brush bar will not rotate. Please recline your machine into the vacuuming position, turn it on, and make sure the brush control is set to 'Carpets'.

    I'm confident this will resolve the issue, as using and replacing the wand will not have any effect on the function of the brush bar. It's also important to note that the brush bar will never rotate when the machine is standing upright.

    If you would like further assistance after you've checked the brush control is correctly positioned, please get in touch with us directly. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Jul 21, 2013 | Dyson DC-33 MultiFloor Upright Vacuum...

    1 Answer

    Dyson Ball DC24 brush turns but is loose and makes a very loud noise. Brush seems to be hitting sides of vacume.


    You need a new brush and end cap. The brush and end cap can wear or break in time as they are made of plastic. Spares available on Dyson web site.

    May 21, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

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    Dyson dc 35 the floor brush wont rotate


    My brush on my Dyson DC35 wont spin.

    Feb 29, 2012 | Dyson DC35 Handheld Vacuum

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    Brush bar is not turning when I turn on my dison vacum


    Hi There,

    The Dyson DC15 All floors is actually a 2 motor upright, meaning the suction motor is separate from the motor that rotates the brushes. The first thing you should check is the reset switch on the brushes. Behind the brushes there is a little red pole, push this down to reset the brushes, and see if this fixes the problem.

    If not, then you may have a bad on/off switch for the roller brushes. Try pushing the switch next to the main on/off switch that controls the brushes up and down, up and down, can you hear the brushes attempt to come on at all? If you could hear them come on even somewhat, this means that your brush on/off switch is bad and needs to be replaced.

    If nothing happens when you push this switch, it still may be bad and not getting any power at all to it.

    Does the machine make any sound at all when you try to turn the brush switch on and off?

    Please try pushing the reset switch, then testing the on/off switch first. If neither one of these solutions works, please just use the comment field on the repair and let me know, and I can then walk you through some more advanced diagnosing of your machine.

    Thanks,

    Chris Jones
    GoVacuum.com

    Apr 28, 2010 | Dyson DC15 All Floors - The Ball Bagless...

    1 Answer

    Brush not rotating


    Belt has come off or brocken turn vacum over and remove the brush cover the you will see it.

    Aug 08, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    No suction when vacuming floors


    Hi.

    There are 2 types of Dc07 one is clutched & has two belts the second has only one belt going from motor to brush roller.

    Lay machine on its side pull back handle as if you are to vac carpet switch machine on look to see if brush roller is spinning.

    If it is not spinning unplug machine from mains supply & remove the sole plate by turning the three plastic screws to unlock position, Lift sole plate away if you have non clutched machine you will now see the brush roller with A belt going from this to the motor shaft belt may have snapped or come off so replace it.

    If your Dyson has A clutch unit this engages the brush roller when you pull the handle back to vacuum.

    Check the clutch control knob which is at the bottom left side of machine looking from the front.
    It should rotate to drive position when handle is pulled back.

    If it doesnt turn the knob by hand to drive.

    If you still have no brush rotation after doing all this then either the clutch is faulty or the second belt which goes clutch to motor has snapped & will need replacing.

    There are service manuals available for these repairs at this site
    http://dysonmanuals.llc.nu/index.htm

    Jul 05, 2008 | Dyson DC07 All Floors Bagless Upright...

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