Question about HP DeskJet 920c InkJet Printer

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Paper jam After a paper jam is corrected or print is cancelled, the printer prints unrecognizable characters (2 or 3 lines per page) at the top of the page and prints at least 60-100 pages which is a huge waste of paper and time. What do I need to do to stop this from happening?

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Re: paper jam

First when you see that first page come out like that...turn the printer off. You will need to re-install the printers drivers. (the CD that came with the printer)

Posted on Sep 21, 2007

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Where is the cancel button?

Most printers don't have a cancel button. You get to "cancel" by going into your computer START menu then selecting CONTROL PRINTER then select CANCEL PRINT JOBS. In the future, I found the safest way to avoid accidentally printing more than intended is to always select "Current Page" when ordering a print job.
I hope that helps.

Mar 03, 2015 | Canon PIXMA Printers & Copiers


Diagnose Canon Pixma Light Blinking Errors


2 times - No paper (ASF) [1000]
* No paper in the cassette [1003]

3 times - Paper jam [1300]
* Paper jam in the rear guide [1303]
* Paper jam in the under guide [1304]
* Front door closed [1250]

4 times - No ink [1600]
* Ink tank not installed [1660]

5 times - The print head is not installed [1401]
* Print head temperature sensor [1403]
* Faulty EEPROM data of the print head [1405]

6 times - Inner cover open [1841]
* Inner cover open (while printing) [1846]
* Inner cover open (printing continuous) [1851]; (printing not continuous) [1856]

7 times - Multiple ink tanks of the same color installed [1681]
* Ink tank in wrong position [1680]

8 times - Warning: The waste ink absorber becomes almost full [1700]

9 times - The digital/video camera does not support Camera Direct Printing [2001]

10 times - Automatic duplex printing cannot be performed (paper size not supported) [1310]

11 times - Failed in automatic print head alignment [2500]

13 times - The remaining ink amount unknown [1683]

14 times - Ink tank not recognized [1684]

15 times - Ink tank not recognized [1410 to 1419]
* No Blinking Access cover open [1200]

16 times - Valve sensor [6C00]


2 times - Carriage [5100]
3 times - Line feed [6000]
4 times - Purge cam sensor [5C00]
5 times - ASF (cam) sensor [5700]
6 times - Internal temperature [5400]
7 times - Waste ink absorber full [5B00]
8 times - Print head temperature rise [5200]
9 times - EEPROM [6800]
11 times - Carriage lift mechanism [5110]
12 times - AP position [6A00]
13 times - Paper feed position [6B00]
14 times - Paper feed cam sensor [6B10]
15 times - USB Host VBUS overcurrent [9000]
17 times - Motor driver [6D00]
18 times - NIC Board [6550]
19 times - Ink tank position sensor [6502]
20 times - Other hardware [6500]
* Alt. Blinking ROM
* Light in Orange RAM

This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.

Service Mode Operations
1. With the printer powered off, hold down the Resume/Cancel button and press the Power button.
2. While holding down the Power button, release the Resume/Cancel button and press the Resume/Cancel button twice in succession. Now release the Power and Resume/Cancel buttons.
3. Select one of the following service mode functions by pressing the Resume/Cancel button the specified number of times.

Count Indicator Functions
• 0 times Green Print head not installed, carriage returns and locks in home position
• 1 time Orange Service test print
• 2 times Green EEPROM information print
• 3 times Orange EEPROM initialization
• 4 times Green Waste ink counter setting
• 5 times Orange Destination setting
• 6 times Green Print head deep cleaning
• 7 times Orange LF correction
• 14 times Green Left margin correction

Execute the selected function (except for model setting) by pressing the Power button. The printer will switch itself off after performing the function.

on Feb 10, 2011 | Printers & Copiers

1 Answer

Ip3500 printing misaligned vertical band

my copier nashuatec 3722 .when start copier give me code E-4

Dec 07, 2013 | Canon PIXMA iP3500 Printer

1 Answer

I print to a printer connected to the company network. I started to print a 40-page document, but realized immediately that the document needed one more change, so i cancelled the print job. After making...

the data send from printer was quered up in the machine memory and was corrupted. reset the print jobs from both the computer and copier. off the machine and on it again to reset the machine memory.

Sep 27, 2010 | Printers & Copiers

1 Answer

My MP510 was just printing fine then went to rear feed and now all I get is a flashing green and yellow lights

review this to determine your problem.. If all else fails simply unplug your printer wait a minute and plug back in.

Handling Error Messages

When a printer error occurs, the POWER/ERROR lamp flashes.
The number of flashes indicates the type of error that has occurred.

Count the flashes and take the appropriate
action to correct the error.
Number of Flashes
Possible Cause
Try This
Two flashes Printer is out of
paper/Paper does
not feed
Reload paper in the Sheet Feeder or Cassette and press the RESUME/CANCEL
Three flashes Paper jam/Paper
Output Tray is
Clear the jammed paper, reload paper in the printer, then press the RESUME/
CANCEL button. If the Paper Output Tray is closed, open it.
See “Paper Jams” on page 72.
Four flashes Empty ink tank Press the RESUME/CANCEL button to resume printing with an empty ink tank.
Replace it with a new ink tank immediately after the printing. It may damage the
printer if you continue printing with an empty ink tank.
See “Replacing an Ink Tank” on page 42.
Five flashes Print Head not
Head not installed
Print Head
Install the Print Head. If the Print Head is already installed, remove the Print Head
and check the electrical contacts for foreign matter, then reinstall.
After reinstalling the Print Head, you may need to realign it.
If this error still remains, the Print Head may be damaged. Contact the Customer
Care Center.
Six flashes Inner Cover is open Close the Inner Cover and press the RESUME/CANCEL button.
Eight flashes Waste ink absorber
almost full
The printer has a built-in waste ink absorber for the ink used during Print Head
Eight flashes indicates that the waste ink absorber is nearly full.
Press the RESUME/CANCEL button to cancel the error so you can continue printing.
Before the waste ink absorber becomes completely full, contact the Customer Care
Nine flashes A specified period
of time has elapsed
without receiving a
response from the
digital camera/The
digital camera or
digital video
connected is not
compatible with
this printer

Disconnect the camera cable, press the RESUME/CANCEL button and reconnect
the cable.

If the error is still unresolved, there is a possibility that you are using a digital
camera or digital video camcorder that is not supported by this printer. Use a
digital cameras or digital video camcorder compatible with this printer

Mar 29, 2010 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

HP LaserJet 2430 prints vertical grey bands

It is a bad Toner Cartridge or Fuser. Most likey a bad toner cart.

Mar 07, 2009 | HP LaserJet 2430n Printer

1 Answer

Fixed a paper jam, printer started to print one line

When the printer jamed and you had to pull out the jam, the data being tranfered for that job got out of sequence. On Deskjets when that happens, you need to go to the print spooler and delete the job it is printing or you will have the same problem evertime.

Mar 06, 2009 | HP DeskJet 895cse InkJet Printer

1 Answer

Everytime I try to print to my PIXMA 9000 I get an error from the print spooler that the printer is not responding. THe print job starts to print, stalls after a few lines.

1. First, clean your printer. Get some spray-n-wipe cleaner and a clean cloth and clean the entire inside of the printer. Also ensure your paper isn't dirty. Now print a test page. Does the symptom persist?
2. Remove all jammed paper. Check the paper tray first. Look closely at the paper rollers nearest where the paper exits the printer; this is a common source of jams. If you’re trying to print labels, they will often jam just before exiting the printer.
3. Try to print a test page. Does the printer still jam? If you can find no source of the jamming, check the printer's message display window and refer to your user’s manual to look up the printer error code.


1. Check the printer and/or the software to see if "manual feed" is selected. If manual feed is selected, the printer may be looking for paper in another tray.
2. Reseat paper. Ensure printer is on-line. Check for paper jams or obstructions.
3. Likely suspect: paper-out sensor is damaged or broken. Consult a computer repair shop.

Sep 16, 2008 | Printers & Copiers

1 Answer

Printer ERROR "Unable to Print 50! Unable to Print 30!" ???


Sep 04, 2008 | Brother MultiFunction Center MFC-440CN...

1 Answer

HP LaserJet 2100tn prints ok but with 3 lines of strange characters over image

Is your transfer roller clean?
How does the drum look on the toner cart?
Is the fuser getting bad?

Would you consider this an old image that is ghosting?

Jun 24, 2008 | HP LaserJet 2100 Printer

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