Question about General Electric WHDRE526EWW Top Load Washer

1 Answer

Washer leaking profusely when it drains and fills out

The bottom of the unit. Hose is tight and connected.

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  • 9 more comments 
  • otm1 Apr 20, 2009

    Where is the valve assembly located and how do we check and also how do we check the seal as well?

  • otm1 Apr 20, 2009



    You mentioned something about constant pressure....we had a problem the other day where we discovered that the plug was loose in the outlet and it kept running the washer through the same cycle we finally had to unplug it to let it reset it self and then run it again...also I noticed that it was set on an extra rinse cycle and once I took it off the extra rinse cycle and unplugged it and let it reset it worked fine again...could this make it leak?

  • otm1 Apr 20, 2009

    once you take the screws out how do you pop off the shell of the washer?

  • otm1 Apr 20, 2009

    We took the front off the washer and re plugged the washer in and turned it on and it over filled the water sensor is not shutting the water level off.....does this mean it needs a new water sensor? if so where is it and how is it replaced and does this have anything to do with the water valve assembly too?

  • otm1 Apr 20, 2009

    Would the tub seal go out after only being a little over a year old? how can we know for sure it's the tub seal and how do we replace it?

  • otm1 Apr 20, 2009

    how can we be sure about the tub seal is there a way to check for sure? also how do we replace it?

  • otm1 Apr 20, 2009

    Thank you so much for all your help. Do you happen to have a picture of the thermistor probe? or a basic description of it so my husband can tell which it is....is basic diaphram accurated sensor or does it look like something else he just needs a rough idea of what it looks like.

  • otm1 Apr 20, 2009



    The picture didn't show up can you please send the picture to my email otm@outsidethemargins.com maybe that will work better.



    Again, thank you so much for all your help!

  • otm1 Apr 20, 2009

    okay here it is otm (at) outsidethemargins.com

  • otm1 Apr 20, 2009



    This helped so much, thank you for all your help!

  • otm1 Apr 20, 2009

    Excellent help, thank you so much!!

×

1 Answer

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  • Master
  • 6,784 Answers

Hi, i recommend checking the water valve assembly just to make sure it is not the source. there are many reasons for this type of leak and they generally will start with an issue within the water valve Assembly.

Once you have inspected the water valve assembly and, if it is in good condition and no leaks appear to be exposed, it will most defiantly be the Tub seal.

Replace the tub seal accordingly.

Posted on Apr 20, 2009

  • 8 more comments 
  • Michael Masters
    Michael Masters Apr 20, 2009

    the water valve assembly is located inside of this washer. you will have to disassemble the entire washer to gain access to the water valve Assembly and the tub seal as well. when replacing the tub seal, you will have to remove the tub from the enclosure.

    the fill hoses run directly in to the water valve assembly but, the assembly itself is inside of the washer enclosure.

    Just to be safe, here are a few CHECK MARKS that i would run before disassembling the washer..

    Using too much detergent • Use less detergent. Use less soap if you have soft water,
    in washer a smaller load or a lightly soiled load.
    Fill hoses or drain hose is • Make sure hose connections are tight at faucets and
    improperly connected rubber washers are installed. Make sure end of drain hose
    is correctly inserted in and secured to drain facility.
    Household drain may • Check household plumbing. You may need to call
    be clogged a plumber.
    Constant water pressure • Tighten hoses at the faucets and turn the water off after
    to the fill hoses at the each use.
    water source • Check condition of the fill hoses; they should be replaced
    every 5 years.

    If everything here checks out, proceed with the inspection of the water valve assembly and tub seal. you should see visible water marks around the seal(tub) if its coming from there.

  • Michael Masters
    Michael Masters Apr 20, 2009

    Ok, this is true. if the water pressure isn't consistent, the water pressure sensor in the water valve assembly will become unstable and it will allow leakage. you can combat this by shutting off the water faucets after every use.

    concerning the disassembling process. this washer has a pattern that is used along with the fastened screws as well once all screws are removed and the top lid is removed as well, the side panels and rear panel are held together by clips or grooves.(the design is fitted together like a puzzle and the screws add support.

    Once all the screws are removed form the enclosure, you will have to separate the grooves form each other.


  • Michael Masters
    Michael Masters Apr 20, 2009

    I seriously think its the tube seal.

  • Michael Masters
    Michael Masters Apr 20, 2009

    Ok, in this case, the tub seal is not the issue. if the water valve sensor is malfunctioning and it is not sensing the water flow correctly, you will have to replace the water valve assembly. the sensor is integrated within the actual valve device and it will have to be replaced entirely.

    The over flow is the reason for your leakage. its not the tub seal as suspected earlier.


  • Michael Masters
    Michael Masters Apr 20, 2009

    Ok, i have done some additional research and i have come to this conclusion. your washer has a unique setup and the actual sensor is called a Thermistor probe atc. this sensor works in unison with the water valve assembly to adjust its flow. the thermistor will have to be replaced in this washer. it is creating this overfill situation due top to its failure to operate correctly.

    This water sensor(thermistor probe atc) is located in the same proximity as the water valve assembly but it is not integrated and it can be replaced separately.i will list the part number below.

    THERMISTOR --- WH12X10251

  • Michael Masters
    Michael Masters Apr 20, 2009

    I have located a parts store that has the sensor you will need to replace. the link is below. you can order here as well.

    CLICK HERE


  • Michael Masters
    Michael Masters Apr 20, 2009

    Sure, i will post a picture below this text.








  • Michael Masters
    Michael Masters Apr 20, 2009

    Please rate and god bless:)

  • Michael Masters
    Michael Masters Apr 20, 2009

    The email address didn't quite work, could you re post once more please?

  • Michael Masters
    Michael Masters Apr 20, 2009

    Ok, i sent a full diagram with details as well.

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