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Password all of a sudden won't work, no recovery disk, Help!

New Dell Studio 15 laptop, password won't work, no password recovery disk. Dell wants $60/hour to reinstall Vista & may can save files. Microsoft won't help because Vista was installed on the Dell when bought. Have seen lost password solution OphCrack online and tried to download to a CD but can't get that to work on a CD/DVD drive on my Lenovo desktop. Various error messages - not sure its the PC or if the download. The laptop password was not lost, the laptop was on in the morning, left on, went to sleep, and upon awakening password would not work. Not sure if it's a tried 3 times unsucessfully lockout thing or just a weird VISTA thing. Any reason that Vista password would work for 2 months straight in mid-day all of a sudden won't anymore? Is this a known Vista annoyance? Any suggestions on a solution would be great. thanks. cd

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  • cdooley14 Apr 20, 2009

    I'm not sure about the 2 partitions, don't think so. Give me a clue if that is something we would have to had set up or if set up by Dell?? Not familiar with partitions.

  • Timothy Farley May 11, 2010

    Hi there. When Windows was running, did you have 2 partitions on your hard drive? i.e. C: and D:, both being hard drives.

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I might be able to do it for 20 pounds an hour where do you live and that is probably the cheapest you will get

Posted on Apr 20, 2009

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