Question about Samsung CLP-500 Laser Printer

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Horizontal lines I get 2 horizontal lines when I print something, even when i print a blank page it shows up. And the lines seem to move downwards on the page every time i print something new. I've had my clp-500 cleaned a week ago, but no change. The guy i brought it to said the hardware looks fine, he said it could be a software problem. Any help would be appreciated, thank you.

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  • stefvassilou Apr 21, 2009

    1.5" and yes it's the same distance every time.

  • stefvassilou Apr 21, 2009

    when i print a page, the lines include all the colors. From the top, black, blue, magenta and yellow, in that order. They're not solid lines though, they are a bit wavy.

  • stefvassilou Apr 21, 2009

    do you want me to fax you a sample?

  • stefvassilou Apr 22, 2009

    Any thoughts?



  • stefvassilou Apr 22, 2009

    could it be that the transfer belt is not cleaning itself off after a print, and the lines remain on the transfer belt? Another thing i didn't mention is that the printer has been sitting for about two years in storage.

  • stefvassilou Apr 27, 2009

    It ended up being the drum, with closer inspection the drum was scratched, two lines across, exact same distance. No idea how that happened, very strange. Thanks for the help, I appreciate it.

  • adi May 11, 2010

    can you do a test page for each of the 4 colors, and tell me if its doing it on all the colors?

  • adi May 11, 2010

    how many inches are the lines apart?
    is it always the same distance?

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  • Master
  • 526 Answers

1.5" comes to about 38 mm, the closest thing I found to that mark is the T2 roller needs replacing.

Posted on Apr 22, 2009

  • adi Apr 26, 2009

    if it was sitting that long, it is possible that toner got itself embedded on a roller nad is stuck on it.

  • adi Apr 27, 2009

    please rate me based on your experience.

    thank you


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