Question about Samsung CLP-500 Laser Printer

1 Answer

Horizontal lines I get 2 horizontal lines when I print something, even when i print a blank page it shows up. And the lines seem to move downwards on the page every time i print something new. I've had my clp-500 cleaned a week ago, but no change. The guy i brought it to said the hardware looks fine, he said it could be a software problem. Any help would be appreciated, thank you.

Posted by on

  • 6 more comments 
  • stefvassilou Apr 21, 2009

    1.5" and yes it's the same distance every time.

  • stefvassilou Apr 21, 2009

    when i print a page, the lines include all the colors. From the top, black, blue, magenta and yellow, in that order. They're not solid lines though, they are a bit wavy.

  • stefvassilou Apr 21, 2009

    do you want me to fax you a sample?

  • stefvassilou Apr 22, 2009

    Any thoughts?

  • stefvassilou Apr 22, 2009

    could it be that the transfer belt is not cleaning itself off after a print, and the lines remain on the transfer belt? Another thing i didn't mention is that the printer has been sitting for about two years in storage.

  • stefvassilou Apr 27, 2009

    It ended up being the drum, with closer inspection the drum was scratched, two lines across, exact same distance. No idea how that happened, very strange. Thanks for the help, I appreciate it.

  • adi May 11, 2010

    can you do a test page for each of the 4 colors, and tell me if its doing it on all the colors?

  • adi May 11, 2010

    how many inches are the lines apart?
    is it always the same distance?



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 526 Answers

1.5" comes to about 38 mm, the closest thing I found to that mark is the T2 roller needs replacing.

Posted on Apr 22, 2009

  • adi Apr 26, 2009

    if it was sitting that long, it is possible that toner got itself embedded on a roller nad is stuck on it.

  • adi Apr 27, 2009

    please rate me based on your experience.

    thank you



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My hp1010 printer gives horizontal white line or bars between character.

Try a different cartridge, blank horizontal would point towards a possible drum issue. Does the defect repeat down the page?

Sep 12, 2016 | HP LaserJet 1010 Printer

1 Answer

Transfer Belt Leaving Color Streaks on Pages

Try replacing color toner of the same color that are the lines.If the void was in the same place all of the time then I would say use a Q tip dipped in 90 proof alcohol and clean laser.

Apr 21, 2014 | Brother BU300CL Transfer Belt, 50,000...

1 Answer

Black horizontal stripes

Black horizontal lines ( page is held Portrait ) ,
where print is affected the print image fails to show behind Line effect but shows in between-
the drum surface has been damaged ( likely wear and tear) and can no longer maintain an even layer of electrons due to leakage/short
replace the toner cartridge which houses the drum.

Mar 16, 2014 | HP LaserJet 2300 Printer

1 Answer

Prints only blank pages

I have a brother MFC 3240C. My Black ink stopped printing(initially printed horizontal faded lines and gradually got worse), the other colors were printing fine. I tried cleaning numerous time( 50 -100 times over 1-2 weeks ). Still no improvement. The way I print now is:
1. I go to Printer Properties
2. Change Media type from "Plain Paper" to "Inkjet Paper".
3. Change Quality to "Photo".

This takes a long time to print 1-2 minutes per page. However, this works for me since this is my Home printer and use it for printing only few pages here are there.

Good Luck

Jan 06, 2010 | Brother HL-2040 Laser Printer

1 Answer

Horizontal lines (red) on first 1 - 2 pages of initial print-out

Do you refill ink tank? Print blank pages. Is there horizontal lines appear? It might be caused bay ink leakage. Check respiratory hole at ink tank and rubber seal at bottom of ink tank. Print blank pages until no horizontal lines and try to use new ink tank.

Aug 17, 2009 | Epson Stylus Photo 1270 InkJet Printer

1 Answer

Kyocera KM1635: horizontal lines on printed documents

With this series machine, blank lines normally occur from the drum or developer units( even dirty optics). The fuser will get hot but if after only 20 or 30 copies, (if there was a problem with that unit) you would get double images which is common on those fuser units. It also depends on the total counter on the machine. Most of these yields are 150K. I am all for fixing things myself, but it sounds like you need a tech..

Apr 07, 2009 | Kyocera Office Equipment & Supplies

1 Answer

Printer prints white thick blank lines

1- black lines are from the drum: it has burnt out on that particular spot and rotates

2- the white horizontal gap space if it is not you skipping space is also from the drum

3-the white Vertical is most likely from the developper (unit that has the toner and is against the drum, look at the roller it should be solid black, maybe there is something on it : hair paper etc....

Aug 25, 2008 | HP LaserJet 1020 Printer

2 Answers

I have blank lines through my printouts

Run the cleaning cycle. If that doesn't work, try to use an alcohol soaked swab on the print head. Some of the jets are clogged.

Oct 27, 2007 | Canon PIXMA MP130 All-In-One InkJet...

1 Answer

Horizontal lines

Depends on whether the "lines" are colored or just blank areas missing in the print . If it is blank areas , then most likely the laser scanner is dirty and the glass needs to be cleaned . If it is colored lines , then you most likely have a defective drum .

Jul 18, 2017 | HP LaserJet 1500L Printer

Not finding what you are looking for?
Samsung CLP-500 Laser Printer Logo

2,020 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers


Level 2 Expert

167 Answers


Level 3 Expert

825 Answers

Are you a Samsung Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides