Question about HP Photosmart C7280 Laser Printer

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I have a document stuck in the printer, it won't print and it says it is deleting but won't delete, therefore I cannot do any printing.

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Make sure the document is closed or even deleted then try deleting the job again,

Posted on Apr 20, 2009

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1 Answer

I have a document stuck in the print queue, which won't cancel or restart, help!


Turn off printer for 2 minutes @ least, turn back on, or delete printer and re-install printer. Go to HPsupport website enter your printer model info update drivers.

Jan 28, 2012 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

Need to delete document in queou


Try the steps below to clear print jobs stuck in the print queue:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Try to print again to verify that the problem is fixed.

Dec 23, 2011 | Lexmark X2500 All-In-One Printer

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Dell printer will not complete task. If printer is uninstalled then reinstalled it will print one time but doesn't complete the task on the "printing screen". I go to the printer window...


Hi Bill,
Have you tried the printers on another PC?Please do.
  • Whats the Operating System on your PC?Do the printer drivers correspond with that Operating System?If not,download the corresponding drivers from this dell support site. This you select under compatibility.
  • After uninstalling the printer,disconnect fully and unplug from power.Reboot your PC before installing the printer again.
Hope this helps.Thanks!

Nov 01, 2011 | Dell V305w All-In-One R840635AU InkJet...

1 Answer

I need to restart my computer everytime i want to print


Sounds like you have print jobs stuck in the print queue. Try deleting all documents in the queue and resending print job. Some print drivers choak on PDF documents. Try updating the print driver by download it from the manufacturer.

Try deleting printer then re-installing printer and updating the print driver.

Sep 21, 2011 | HP LaserJet P3005 Printer

2 Answers

Document stuck in queue and will not delete or print.


Its a common problem. All you have to do is to restart the Print Spooler service and delete the print queue. To restart the service follow the steps: Open Control Panel > Administrative Tools > Services. Now find service named "Print Spooler" and right click over it and select "Restart" to restart the service.
Now open the "Printers and Faxes" folder and try to delete the print queue. Now you will be able to delete the print queue. If applicable you can follow the steps once again if any print queue refuse to get deleted.
Once the print queue is empty, you can print from your printer smoothly.
Cheers!

Apr 05, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

PAGES WON'T PRINT, [TRIED TO PRINT BOTH SIDES BUT NOT SET UP FOR IT], THEN TRIED DELETING DOCUMENT, NOT WORKING, STUCK ON DELETING NOW AND WONT DO ANYTHING NO MATTER WHAT I DO. TRIED PRINTING OTHER PAGES -...


you can't print another document until there's a document on queue on the printer...you need to delete it first..
i experience it before I just delete the printer icon on the printer and faxes area and unplug the printer and plug it again ..wait a such time when a wizard appears on your screen just follow it..to find your printer driver..and to start a new session with the printer..

i hope it help..

and don't forget to rate...^_^

May 18, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I can't "delete" a document from the que


Have you tried to stop the spooler service in services?
Option 1)
Click on start orb
Type in search window:
services.msc
click ok
Scroll down to Print spooler service and click on it in the right side
window.
On the left side click stop the service and wait forthe process to
stop
Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue
then restart the spooler service
Resubmit your new print job.

Option 2)
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler
folder.)

It is located in:
C:\WINDOWS\system32\spool\PRINTERS

Your print job will show 2 files there Example below:
00002.SHD
00002.SPL

Delete the files located in there. There may be several of them
depending apon how many print jobs you submitted. You will have to
resubmit your print jobs all over again.
Next go back to services window and restart the spooler service

That will definitely fix it.

Apr 10, 2009 | Lexmark International Z611 Printer

1 Answer

HP photosmart C5280 document stuck in print que


Delete document manually from the path mentioned below:

1) Press windows + R an then type spool
2) Go to PRINTERS folder.
3) Delete the files present in there.

If not able to delete then
1) Open command prompt.
2) type "net stop spooler" and then delete the files
3)Again type "net start spooler"

Your stuck document is now cleaned. You can start printing your document again.

Mar 30, 2009 | HP Office Equipment & Supplies

1 Answer

Dx 4000 - keeps trying to print same document; can't delete it


Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came withthe printer. When the software program asks you to connect theprinter to the USB port, do so and it should again work properly.
Hope this helps. Bud

Jan 27, 2009 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

Can't cancel documents in the queue


Hi grt2b1915
go to printer not document selct cancel all while the printer power off.
thanks

Hamedo

Nov 22, 2008 | Office Equipment & Supplies

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