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Hi! If you have the Windows 7 disc just insert it restart the computer. It will boot directly from the disc. Then follow the step by step instructions here.
If you don't have the Windows 7 disc, you have two ways to reformat your Toshiba computer.
Using Toshiba HDD Recovery Utility from the recovery partition In case of a hard disk drive failure, you may be able to restore the drive to the factory default state using the on-disk Toshiba HDD Recovery Utility (in a special partition on the hard disk drive). You can select restoring the entire hard disk drive to the factory default state, or restoring only the C: drive -- without affecting other partitions (for example, a D: drive) -- or changing the size allocated to your C: drive, and then restore it. To recover your hard disk drive from a system failure using the utilities stored on your computers HDD, follow these steps:
If the computer is running, shut it down -- by clicking Start, Shut Down, and again Shut Down.
Press and hold the 0 (zero) key on your keyboard and then press the computers power switch. When the computer turns on, the Toshiba HDD Recovery Utility screen will appear, presenting three options:
Sample TOSHIBA HDD Recovery Utility screen
Restore Original Factory Image (Recommended) CAUTION: Restoring a hard disk drive to its factory default state deletes all partitions on the hard disk drive and all data stored on those partitions. All of your files and information will be lost! Be sure to back up all important files first.
Press 1 to restore your hard disk drive to its original factory default state. A confirmation message will appear, indicating that all data will be overwritten and lost during the restore process. Be sure to back up all important files before proceeding.
Click Yes to begin the recovery. A message will appear once the operation is finished, indicating the HDD has been restored.
Press any key to restart the computer.
* The options 2 & 3 are for advanced users.
Hard Disk Drive Recovery using Recovery CDs or DVDs You may also wish to to run the Toshiba HDD Recovery Utility from Recovery CDs or DVDs that you have created. Insert the first Recovery CD or DVD into your CD/DVD drive, and turn on the computer. Once the computer is running, the TOSHIBA HDD Recovery Utility screen will appear, presenting the same three options above. Again Press 1 to restore your hard disk drive to its original factory default state. Click Yes to begin the recovery. Press any key to restart the computer.
Installing Drivers and Applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:
Double-click the "Toshiba Application Installer" icon on the Windows desktop. This utility may also be launched by clicking Start -->All Programs --> Hard Disk Recovery Utilities.
Click the item(s) you wish to install. To select multiple items, hold down the Ctrl key as you click your selections.
Follow the on-screen prompts to complete the installation process.
You need to use the Recovery cds that came with your computer. Insert the Installation cd in the cd drive, reboot the computer and select format and restore from the menu.
If you do not have the Recovery cds, then a Windows cd will format and install XP, you will need to use the license (productID, that is on the sticker on the back of the unit)
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Reference number: CH000465
NTLDR is Missing.
Issue:NTLDR is Missing. Related errors:
Below are the full error messages that may be seen when the
computer is booting.
NTLDR is Missing Press any key to restart
Boot: Couldn't find NTLDR Please insert another disk
NTLDR is missing Press Ctrl Alt Del to Restart
Computer is booting from a
Computer hard disk drive is not
properly setup in BIOS.
Corrupt NTLDR and/or
Misconfiguration with the
Attempting to upgrade from a Windows 95, 98, or ME computer
that is using FAT32.
New hard disk drive being added.
Corrupt boot sector / master
Seriously corrupted version of
Windows 2000 or Windows XP.
Loose or Faulty IDE/EIDE hard
disk drive cable.
You can go to these sites to view solutions (to much to post here) Very easy to understand: http://www.computerhope.com/issues/ch000465.htm
I assume you are using Windows XP. This is what you do:
Windows XP users
Get a Windows Installation CD. It doesn't have to be yours, anyone will do.
Insert the Windows XP CD into the computer.
When prompted to press any key to boot from the CD, press
Once in the Windows XP setup menu press the "R"
key to lauch the Recovery Console to repair Windows.
Log into your Windows installation by pressing the
"1" key and pressing enter.
You will then be prompted for your administrator password,
enter that password. If you have none set, just press Enter without typing anything.
Copy the below two files to the C:\
directory of the primary hard disk. In the below example, the files from the CD-ROM drive (which in this case is
"D:\" are copied to the C:\ drive. This letter may be different on your computer.
Just Put the XP CD in your CD Drive and restart your PC..you ll get a screen immediately after your PC restarts i.e. press any key to boot from CD..press any key in your keyboard...after some time.u ll get a screen showin whether new or upgrade required...click new...then u ll get a screen to setup in which drive..select a particular drive it ll format...follow the instructioons thereafter..It s just easy..
Please rate my suggestion
are you able to do a system restore back before the upgrade which I am almost sure you did right, take the computer back in time to the upgrade you were able to do with it, like if you had xp upgrade to vista, you don't need the 16 digit number, if this is windows that is, if this is a gateway computer this of course wont work.