Question about Acer Aspire 5050-3242 Notebook

1 Answer

Acer 5920 Edata Security problem

Well after uninstalling edata security and empowering technology due to the malfunctioning thingy, i reinstalled it but while installing the eData security it says that the other version of it is interfering so it cant finish. I dont know why because i have already uininstalled it ive checked too, maybes it got to do with the registry? Is there another way to retrieving the files from my PSD without using that program. Those files are very important to me i stayed up all night trying to find an answer to fix this ><. So thank you if you can help.

Posted by on

  • 6 more comments 
  • lam1900 Apr 21, 2009

    well, i went to the site and it said the versions unavailable or doesnt work with my operating system or browser. i tried internet explorer and mozilla firefox and i also did click on the beta version cos im using vista.

  • lam1900 Apr 21, 2009

    The product Acer eDataSecurity Management 2.5. 4241 installed, preventing the installation of this product. The two products are incompatible.

  • lam1900 Apr 22, 2009

    any version that of edata security that i try to install, but the version im trying to install now is eDataSecurity_Acer_v2.8_4361_Vista(SP1), which i found on the acer site under my model and vista home premium 32x.

  • lam1900 Apr 22, 2009

    maybe i didnt <.>

  • lam1900 Apr 22, 2009

    could that be the problem my eFrame is also sp1

  • lam1900 Apr 22, 2009

    im gona try uninstalling it all and using an old setup of eFrame and eData i found in acer eRecover posibily the one that came with the laptop.

  • lam1900 Apr 23, 2009

    nope no sp1 thats why i tried using the setup i found in the eRecovery which was the original one that should work. the setup for edata is the same version it says is interferring. It should show the repair or uninstallation instead if its installed :/.

  • lam1900 Apr 23, 2009

    lol you dont have to help anymore :/

    im geting tired of this , dissapointing cant get those files back ):

    maybe the last thing ill try might be upgrading to sp1 when im uncapped. thanks for your help (:



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert that hasĀ over 500 points.


    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 192 Answers

Hi there.

There is possibly something still in your registry. Go to

If you are running XP, click on Full Service Scan, if you are running Vista, then click on the beta version. This is a Safety Scanner from Microsoft, that will run a varied range of scans, including cleaning the registry. Once this has finished, reboot, and then try to install eDataSecurity.

Let me know you get on.


Posted on Apr 20, 2009

  • 3 more comments 
  • Timothy Farley Apr 21, 2009

    Just to clarify, eDataSecurity Management 2.5. 4241, is incompatable with which program?

  • Timothy Farley Apr 22, 2009

    Fair enough. It's quite strange though, as I have an Aspire myself with Vista SP1, and I've never had a problem with eDataSecurity, old or new. Shame I couldn't be of more help.

  • Timothy Farley Apr 22, 2009

    Just an afterthought, how did you update to Service Pack 1?

  • Timothy Farley Apr 22, 2009

    Sorry it's taken awhile to reply.

    You need to know if you have Service Pack 1 installed, as there is a different driver. You can quite easily check this.

    If you open your Control Panel, click on System and Maintenance, then click on System. The window you should be looking at now should be, View basic information about your computer. The part underneath that will tell you your Windows edition, looking like this:

    Windows Vista Home Premium

    Copyright 2007 Microsoft Corporation. All rights reserved.

    Service Pack 1

    Upgrade Windows Vista

    I have put the SP in bold, as this is what your looking for. If it's there, then you are running Vista SP1, if it's not listed, then you are running just Vista.

    The reason I asked you how you upgraded, was 1) Just in case you were trying to install the wrong driver, and 2) There have been a few reported problems/kinks with the Service Pack 1 that was installed via Windows Update.

    Let me know what you find, as there are still a couple of things we can try.

  • Timothy Farley Apr 23, 2009

    Ok, no problem.

    Just a tip for if and when you decide to update to SP1.

    Do NOT download Service Pack 1 from Windows Update.

    Please use the link I have provided below:

    Both Vista SP1 and XP SP3, have, at times, not updated/installed everything that you actually need. This is due to the way Windows Update searches your system, and for some strange reason, can give a false report. As it may not download a certain update/driver because it thinks you already have it.

    The link I provided, is the Vista SP1 standalone version (full version). It is quite a large file, 434 MB, but at least you'll know that you'll have everything updated/installed that you need.

    Hope it goes well.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to reinstall the acer edata security data management.

To reboot the system click on Start and then on the shutdown menu choose restart or shutdown.
If this error happens with a bluescreen and white writing then you will have to press the power button for about 5 seconds to force it to shutdown.
To reinstall the eData software use the Acer software CD that came with your computer to reinstall it or download it from Acer :

Select it from the Empowering Technology and Utilities section.

Good Luck

Jun 16, 2009 | Acer Aspire 5520-5908 Notebook

1 Answer

How to reinstall eData security

use the service manual and install the e data security

May 18, 2009 | Acer Aspire 5920-6335 Laptop

1 Answer

Acer eData Security Management

delete/uninstall edata security completely.

Then download a more stable security like AVG, McAfee or Norton, check this site some are having the same problem and this seems to be the best solution.

Apr 09, 2009 | Acer Aspire 9300-5349 Notebook

1 Answer

I have an Acer 5100. Freq. I have an error message. Reinstall

the eData security mangement is for security such as parental controls.u must have deleted it ,or possibly corrupeted the file you can find the neccesary downloads at acer pan am america,,steve

Feb 10, 2009 | Acer Aspire 5050-3242 Notebook

1 Answer

Acer eData Security Management

I have searched the Acer website and the user guide for your model and can find no reference to the edata software referenced. I think that a system restore is what you need. Per the manual press alt-f10 to enter the utilities and create a system restore cd and an application restore cd reboot with the system cd and restore the computer to a factory fresh condition. Remember that no user data will be saved so if you have documents or pictures etc. make a copy first. Good Luck

Dec 18, 2008 | Acer Aspire 5500 5570-2609 Laptop

2 Answers

Acer eData Security Management

Well, reinstall eData Security Management.

Aug 04, 2008 | Acer Aspire 5600 Series 5630-6951 Laptop

1 Answer

Malfunction warning - reboot Acer eData Security Management

Dear Team,
the warning is as follows: "this software is malfunctioning.please reboot the computer. and try again,if the problem persist, please close all running programs and reinstal Acer edata security management"
This warning is beeing shown several times a day.
Thanks for your help!

Aug 02, 2008 | Computers & Internet

6 Answers

Acer eData Security Management

Everytime I open certain docs. I get told that "eDataSecurity was not properly installed! Please re-install the software" I then click Ok and the it says Windows explorer has stopped working.
It's becoming an anoyence considering I can't use my windows2007 anymore :(
Is there anything I can do to re-install eDataSecurity,so I can live out happy days with my computer and not decide to throw it out my window??

Jul 02, 2008 | Acer Aspire 5050-3242 Notebook

4 Answers

Trying to restore my system

Just use original OS and repair OS

Dec 07, 2007 | Acer Aspire 5100 Notebook

Not finding what you are looking for?
Acer Aspire 5050-3242 Notebook Logo

403 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

645 Answers

Alun Cox

Level 3 Expert

2678 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides