Question about Kodak I260 Captiva IA-Express Path-Through Scanner

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Kodak I260 large black line.

I've tried cleaning the scanner with the proper cleaning kit but the issue consists. When the document scans on the left side of the scan the document has about 1/4 of the left side of the paper is black. Can someone help me out?

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Posted on Apr 20, 2009

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Either the papers are sticky or there may be a stapler. Remove the stapler pins. This can happen if the papers were bound together, the small notches can imitate the stapler pin! Fan the documents and try again.

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This is practically impossible. This can happen only when the file is over written! Check your software settings. May be you have selected 'multipage' option. Try scanning one page and two pages (same sheet). If the file size is different, then it means two files are scanned.

Reload your Driver and check your scanning software. I am assuming you are usning winXP/Win 2000.

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A line appears if a dust particle on the scanner glass is scanned continuously. Clena the galss with Isopropyl alcohol, dont use any solvent. If the line persists even after this, there could be some sensor problem. If accidentally a paper with a staple pin is inserted, the pin can cause scratch and a line will appear.

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