Question about Logitech QuickCam Pro 5000 Webcam

1 Answer

My Logitech QuickCam Pro 5000 is showing Black screen insted of Photo when i start it installation is completing correctly but unable to get preview its showing Black Screen

Posted by on

  • hriteshsingh May 02, 2009

    Plzz any one solve it

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Preview capture may appear black or in some cases, the preview capture may not appear at all.
To fix this:
- Unplug the webcam while its showing the black screen, wait a couple seconds and plug it back in.
- Or -
Lower the video resolution.

Then to use it on the Web, do this.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud



Posted on Sep 04, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I would need a driver for a V-UAX16


To help you install the webcam drivers for Logitech, please find the link given below and follow step-by-step instructions appearing on screen. To make you understand, your Logitech webcam shows the model number as mentioned on the website is Quickcam-Pro-5000 (V-UAX16). So select the Windows Operating System that is installed in your computer.
http://support.logitech.com/en_in/product/quickcam-pro-5000

GuruAid.com

Apr 03, 2016 | Logitech Webcam

1 Answer

I need help with my logitech quickcam pro 5000


GO TO THE WEB SITE AND DOWNLOAD AND REINSTALL NEW DRIVERS.RICHARDM69.......www.logitech.com/

Nov 25, 2008 | Logitech QuickCam Pro 5000 Webcam

1 Answer

Multiple screen coming up in black and white also flickering on and off


I have a logitech quickcam E3500
I have 4 black & white images

I tried downloading older and newer versions of the software, no joy.


From the logitech site, I found this fix:

Go to Start>Run, type "dxdiag", wait for the application to show, then go to the "Display" tab and disable Direct3D acceleration or Directdraw acceleration. Exit. That's all.

I tried it and it works a treat.

May 16, 2008 | Logitech QuickCam Pro 5000 Webcam

1 Answer

Logitech quickcam pro 5000


try to reinstall your quickcam pro

the software is found here:

http://www.logitech.com/index.cfm/435/243&cl=us,en


First you might need to use the add or remove programs to remove the old driver then install the newone

If you need more assistance let me know, I'm here to help

Feb 23, 2008 | Logitech QuickCam Pro 5000 Webcam

1 Answer

Problem logitech pro 5000 with messenger live


do you have the software installed?

download here

If you need more assistance let me know, I'm here to help
dont forget to rate the solution as fixya! Thanks!

Jan 30, 2008 | Logitech QuickCam Pro 5000 Webcam

4 Answers

Logitec Pro 5000 not being recognised by USB Port


Hi .
Had same problem:
uninstall quickcam 5000 v11.50 drivers.
install quickcam 4000 v10.51 .
There is few files missing ( /removed) from version 11.50.
rob

Aug 28, 2007 | Logitech QuickCam Pro 5000 Webcam

1 Answer

Logitech quickcam pro 5000


Try re installing the drivers as that is what will enable the video effects or better still try a similair thing within windows movie maker 2 and see if all goes to plan.

Feb 10, 2007 | Logitech QuickCam Pro 5000 Webcam

Not finding what you are looking for?
Logitech QuickCam Pro 5000 Webcam Logo

246 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2658 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...