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Optical mouse My Microsoft wireles notebook optical mouse 1023 just stopped working. The green light is on, on the receiver and the red light is on the mouse itself. Tried installing it on another computer with no luck. Do I purchase a new one or is there a fix?

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Optical mice dont work on shiny surfaces and the for dont move but if you are not using it on a shiny suface then you will need to buy a new one ok

please rate my help to you.
thank you.

Posted on Apr 21, 2009

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Microsoft Notebook optical mouse 3000 not working


Have you tried changing the port in which the USB wireless receiver is plugged?

Or is the receiver internal to the notebook?

If the receiver is internal, try updating the drivers for your machine by navigating to the manufacturer's support site.

If you plug a wired mouse into the machine what happens? If you get the same result, it may indicate a problem with the USB settings on your machine. I would, again, suggest updating the drivers for your machine.

If that's the case, try plugging another USB device into the machine and see if it works properly.

If none of those options provide results, I recommend you return the mouse for a refund or a replacement, especially if you have the receipt.

I hope I was able to help you. Good luck!

Aug 08, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Red light always on


The red light will go off when you unplug the receiver from the USB and place it back at the bottom of the mouse, otherwise when you turn off computer, put a piece of adhesive tape to hold down the small button that protrudes where the receiver is placed in the mouse. Good luck!!! Chawah.

May 03, 2009 | Microsoft Wireless Notebook Optical Mouse...

2 Answers

Microsoft wireless notebook optical mouse 1023 - not working!


If you know that the battery is good then try this next. There is a VERY tiny shark-fin shaped spring-loaded button on the bottom of the mouse that is pressed in, when you insert the receiver, while the mouse is not in use, that turns off the mouse to save the batteries. If you haven't used the mouse in a while, it can get stuck in the in position, so that when you pull out the receiver, it doesn't spring out and turn the mouse on (indicated by the red light on the bottom). If you notice that the light isn't coming on. Just try manually pushing in the little shark-fin thing a couple times to make it spring back out. After a couple times, you should be able to get it unstuck and the red light should come on.

Feb 24, 2009 | Microsoft Wireless Notebook Optical Mouse...

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Microsoft Wireless Notebook Optical Mouse Model 1023


Had the same problem. There are 2 reset/ connect buttons: 1 on the mouse, and 1 on the usb device. Press the button on the usb device, and it should start right up. Good luck.

Aug 19, 2008 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Mouse optico doesnt work


dear,

The small notch in usb device socket under the mouse was malfunctioning. If you press this notch you will find the mouse red light blink. If you further try pressing this notch at some point the mouse red light comes on constantly. Thats it, hold it there and try to connect first by pressing the usb device connect switch and then the mouse connect switch. The moment the connection is made the usb device stops blinking and the red light on the mouse starts blinking. Wow, it works now. Some one might just open the mouse and fix this microswtich for a permanent solution.

regards,

hope it will fix your problem

Jun 27, 2008 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Microsoft Mouse Wireless Model 1023/1024 won't work


try using an eraser on the contacts if you can reach them. Sounds like dirt/corrosion build-up.

Jun 15, 2008 | Microsoft Wireless Notebook Optical Mouse...

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After reading on Microsoft about replacing the batteries, down loading drivers and "press the button on the receiver and the connect button the receiver" - I got frustrated and almost gave it flight. Then my wife stepped in and realized that there was a green reset button on the USB connector as well. (who knew?) SO.... you press the green light (which is a button) and release it.... should blink. Then go to THE MOUSE portion and press the connect button for 5 seconds or so.... and wala...... One mouse that plays again! This ones gonna cost me! :) I hope this one works for ya!

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