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Restore Hardrive to Factory Settings, Missing Hidden Partition

Hello, I have an Acer Aspire 4730z Laptop. It initially came with Windows Vista 32 bit home premium. I wanted to try Windows 7, so I wiped everything off the hardrive and installed it Windows 7. All was well. Now I wish to system restore it to factory settings and am having alot of trouble. I apparently deleted a hidden partition that is needed for system recovery. I was told by Acer I needed to purchase there recovery cds and I bought them. I put the first one in (system disk) and it went fine, asked me for the second (recovery disk) and I got this error: "restore failed - reason 0xa0000002" Things Iv'e tried: I read I had to partition the hardrive and make it ntfs. I did so with gparted. Tried it again and it still does not work, got the same error. I tried using Acer's DiskFormatDT V1-1D.iso and Acer's HD Initial.iso. They work at the start , then ask me for the recovery cds, at that point it reboots, and says non bootable cd is in the drive. I contacted Acer about the problem and they were no help. They pretty much said they don't know all problems and this was one of them. Any help is appreciated. Claudia

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Yes Claudia you are right. When you wiped the hard drive you deleted the partition that contained the systen restore (factory restore). You will have to purchase a new copy of Vista. It will not contain all of the other programs that came with your computer originally.
Before you installed Windows 7 it clearly states that you have to back up your system before you install it on your hard drive.
Why didn,t you keeep windows 7, if I may ask? If you made a copy of it (which you had to do when you insatlled it) reinstall it and use it. Microsoft will let you purchase it for $50.00, which is a lot less that what it will cost you to purcase Vista Home Premium.

Posted on Jul 21, 2009

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