Restore Hardrive to Factory Settings, Missing Hidden Partition
I have an Acer Aspire 4730z Laptop. It initially came with Windows Vista 32 bit home premium. I wanted to try Windows 7, so I wiped everything off the hardrive and installed it Windows 7. All was well. Now I wish to system restore it to factory settings and am having alot of trouble.
I apparently deleted a hidden partition that is needed for system recovery. I was told by Acer I needed to purchase there recovery cds and I bought them.
I put the first one in (system disk) and it went fine, asked me for the second (recovery disk) and I got this error: "restore failed - reason 0xa0000002"
Things Iv'e tried:
I read I had to partition the hardrive and make it ntfs. I did so with gparted. Tried it again and it still does not work, got the same error.
I tried using Acer's DiskFormatDT V1-1D.iso and Acer's HD Initial.iso. They work at the start , then ask me for the recovery cds, at that point it reboots, and says non bootable cd is in the drive.
I contacted Acer about the problem and they were no help. They pretty much said they don't know all problems and this was one of them.
Any help is appreciated.
Re: Restore Hardrive to Factory Settings, Missing Hidden...
Yes Claudia you are right. When you wiped the hard drive you deleted the partition that contained the systen restore (factory restore). You will have to purchase a new copy of Vista. It will not contain all of the other programs that came with your computer originally.
Before you installed Windows 7 it clearly states that you have to back up your system before you install it on your hard drive.
Why didn,t you keeep windows 7, if I may ask? If you made a copy of it (which you had to do when you insatlled it) reinstall it and use it. Microsoft will let you purchase it for $50.00, which is a lot less that what it will cost you to purcase Vista Home Premium.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Little netbooks like the Acer Aspire One have a hidden partition from where is possible to restore operating system. Many times in windows menu (from start => All programs) the producers installs a little program that is to recovery the laptop to default factory settings. Beware before doing this you may want to save all your documents because after this operation you will lose all of them if you don't save them
Well, depending on whether or not you REALLY want to restore it, you do have a couple of options. There is a program called ophcrack http://ophcrack.sourceforge.net/download.php?type=livecd that you burn to a disc and it will crack XP or Vista passwords. The vista disc may or may not work with Windows 7. If you really want to factory reset with the hidden partition, then just hold down the ALT and F10 keys at the same time while the computer boots up. If the recovery partition is in tact, this should bring up the restore options. Hope this helps
On those Acer Laptops, its either going to be F10 or F11 to go into the factory restore. Keep pressing either button when you first turn on the laptop. If neither of those keys take you into the factory restore then that means the hidden partition is missing.
The only way at that point would be to format the hard drive and then install windows again. Then go ahead and install the drivers for the hardware and then any software you want as well.
Ill make a big assumption here : On the bottom of your laptop there is a license key - That Key will tell you which kind of opertaing system you'll have on the hidden partition and it just might say 32bit or 64bit.
Nevertheless, disregard the top part here if it does not. Restart your Laptop, keep pressing ALT and F10 together continuously after the Acer Logo until it says somemething like "Windows is loading files". It should then give you onscreen instructions - and it might just also give you the option to choose which operating system type (32/64) you want.
On another model or also others, the Recovery DVD's that come with the laptop contain this option i know for sure. When pressing F12 on startup, (if the F12 boot menu is ENABLED under "advanced tab" in the BIOS) you can choose a device to boot up from ; Choose the DVD drive and boot from your recovery DVD - When it's done loading, you should be able to choose the operating system you would like to restore on your laptop.
Last but not least, if you have a Windows 7 Installation Disk, it will prompt you for choosing 32bit or 64 bit respectively. If you have lost the original recovery DVD's, you can request them from Acer.
If running windows Vista, press F11 at startup, before the flashscreen appears. This will prompt the laptop into a factory restore mode.
If using Windows XP, you will need the restore disks. Most manufacturer's do not provide these with the purchase of the laptop but you can obtain a copy from the by calling their support or visiting their website. I believe the require shipping charges but do not charge for the software.