Question about Acer TravelMate 2300 Notebook

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Acer Travelmate 2410 - problem turning on

My friend has an Acer Travelmate 2410, she has been using it fine all day, but now it will not turn on. The computer froze, and would not turn off or reboot, couldn't use the mouse and ctrl + alt + del didn't work either, so we had to power it down using the power button. When it was turned back on, the loading page would not disappear, and it stayed like that for over 15 minutes, until we turned it off again and tried again. This has now happed several times. Now when we load it up, it gives us options ot load it in safe mode safe mode with command safe mode with prompt load windows normally last working configuartion. We have tried loading the laptop in each of these settings, but nothing ever happens. Somehow we have ended up in setup utility, but we aren't able to do anything here and do not understand what any of this means. If you have any idea what the potential problem might be, or any suggestions of how to fix it, please let us know asap.

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First remove ram sticks use eraser to clean its pins re insert it or if you have two sticks installed then use either stick and check. you can send reply parmanand1984@gmail.com

Posted on Sep 20, 2007

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Posted on Jan 02, 2017

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