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It's most likey got a split in the hose, seperate the wand from the hose and depress the lever to remove from the rear and exend the hose inspecting in between the reinforcement rings. Splits can occur anywhere but are particularly prevelant at the plastic attachment ends
Most vacuums have an air duct on the hose to adjust the amount of suction. If this becomes opened, you will hear the sound you've described and the suction will lessen. Check the wand and the hose and see if you notice a sliding piece that can be moved to enlarge or decrease an opening in the wand or hose. Use this to close the opening and your machine should work as it's supposed to.
Hope this helps and good luck!
Hi there, it sounds like you have a blockage in the hose. I have made a video to show you how to get the hose off and linked it to this answer. It is possible to split the hose in places trying to get the blockage out so try not to be rough. If you do damage the hose you will need to buy a new DC07 hose it is a waste of time trying to repair.
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Look underneath and you will see a short length of clear plastic hose with spiral wire reinforcing. Very often that hose splits (which allows air in and reduces suction around the brush roller) - you may need to get it off to inspect it thoroughly. To get it off, pull it off at the end closest to the motor and then unscrew it from the end near the brush. If it is split it will need replacing (a new one is not expensive, and it's false economy to try to tape over the old one - except as a very temporary measure).
If the hose is not split, look for a blockage somewhere.
From your description of the problem, it sounds as though the wand/hose is blocked. To test this, please remove the wand from the machine and switch on, testing the suction from the top of the wand handle. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its strong from the hose itself, the wand is blocked and you will need to clear this.
If there is poor suction from the hose, you can remove this by unclipping it from the base of the machine and can then remove any blockages. It is also worth checking the hose for any splits or holes.
If you need any further help or advice, please visit our website at www.dyson.com and check out our support section.
If the suction is good from the base but not from the wand, this would indicate that there is a blockage in the wand handle or hose. To test this, stand the machine upright and release the wand handle. Switch the machine on and test the suction from the top of the wand with your hand. If its poor, remove the wand handle from the hose and try the suction at the top of the hose. If its good here, then there is a blockage in the wand handle.
If the sction from the top of the hose is poor, you can remove the hose to check this for any splits or blockages. If it needs to be replaced, you can buy a replacement online at www.dyson.com.
Alternatively, should you any further help or advice with your Dyson, please contact our Helpline on 1866MYDYSON.
There are two types of coupling that plug in. One has a solid metal ring. There are two metal electrical **** inside of the inlet. When you press the coupling into the inlet the metal ring completes the circuit. If the ring or the **** are badly tarnished, they may have to be scrubbed before they complete the circuit.
The other type of coupling has a double split. There is a switch on the wand that completes the circuit from one side of the split to the other. If when inserted, this split lines up on one of the **** and the *** doesn't touch either part of the ring, then it is not going to operate either.
Give me some feed back if that doesn't fix it.
this piece is available but is very difficult to install. the upper handle needs to be split to reach the upper part of this hose. i would call the manufactuer and find a local warranty service center to get this part.