Hi, my cd/dvd opens then closes then opens and stays open even when I try to manual close it, it stays open. It would read anything. I've already replaced it once, I tried installing new drivers, device manager states that this devise is working properly but its not showing any files.
can you please help?
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Re: my cd/dvd opens then closes
> I've already replaced it once
Well, I've seen CD-drives that would re-open, when you try to close them -- it is _falsely_ detecting a "jam" as the tray is closing, and then just re-opens the tray, rather than "forcing" itself to close.
Replacing the CD-drive is the only way to fix that type of "false-positive" jam-detection conditions.
But, since you've done that, either you were unlucky-enough that the replacement drive was also "defective", or, you have a computer-virus on your computer that is maliciously issuing commands to the CD to "open-the-tray".
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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I have a Compaq Presario desktop running XP Media Center. The DVD tray would open on power up, and kept openinig when pushed shut.
I discovered that the tray would frequently remain closed when I held open the flap (the flap with the open button). A few days after discovering this, I got to add some more tracks to my MP3 player - I only mention this intermediate stage in case it is material in curing the problem, as the next thing that happened was a power failure whilst the PC was on. Since then, the CD/DVD drive has behaved perfectly. I did have a temporary problem with AVG INternet Security being unable to load the necessary DLLs to run correctly in MS Outlook 2003, even complaining of a corrupt installation, but this dissappeared after a proper restart and AVG update.
Compaq users: try holding the flap open when you attempt to close the tray.
Generally: with PC running and all applications closed, switch the power off at the wall socket.
It sounds that there is a possible hardware failure concerning CD/DVD guide cover. We can try this to resolved that issue:
1. Turn off the printer.
2. Close & open the CD/DVD guide cover for three times and make sure that the CD/DVD tray is not inserted.
3. Close CD/DVD guide, Turn the printer on. If printer is ready, press the maintenance button.
4. Try printing again.
If the above step wont resolved that issue your printer may need to send to a nearest Epson Authorized Service Center.