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My audio doesnt work or has no sound but its audio card is ok, but the video card is not ok. what should i do? i dont have the CD of this laptop.

My nec laptop versapro va86j has no audio at all, its audio card is ok but there is still no sound, but at the file manager the video card is not ok..what should i do? i dont have the driver installer of this laptop.

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This is a Japanese model. You would need to visit the NEC Japan website to download the drivers. It originally came with Windows 2000, so I assume that it has been reformatted with XP perhaps and the drivers weren't found.

Assuming you don't speak Japanese, I'll help out here!

There are actually two models that this could be:

VA86J/DF-E
VA86J/DX-E

The drivers are here:

DF-E
http://www.bizpc.nec.co.jp/osdriver/cgi-bin/driver_info2.pl?MY=&MJ=&MA=&VY=&VJ=&VA=VA86J%2FDF-E&PC=

DX-E
http://www.bizpc.nec.co.jp/osdriver/cgi-bin/driver_info2.pl?MY=&MJ=&MA=&VY=&VJ=&VA=VA86J%2FDX-E&PC=

That says "OS driver" - I'm not sure if it'll work.

If not, the company who support these products don't have drivers for the VA86 but they do for the VA80. You could try those.

http://121ware.com/download/product/

Use the search box to search for VA80

If this doesn't work, you have to identify your audio chip and get the drivers from the manufacturer of the chip. The best way to do this is download the trial version of Everest from www.lavalys.com and see if the trial version identifies chipsets. Look for audio. e.g. the VA80 uses ADI's AD1886. In that case you would google AD1886 drivers.

Posted on Apr 20, 2009

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