Question about Motorola Mobility Q9h Smartphone

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I have a motorola q and it does not load up past the part that says windows mobile it stays stuck on that screen and wont load up how do i fix it

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A hard resset should solve your problem

Sprint Moto Q

To perform the hard reset, hold down the center select button in the middle of the D-pad/joypad (the raised silver one.) Then, continuing to hold it for at least five seconds, press the power button to allow the device to power up. Continue to hold the select button until you get a screen which asks if you want to perform the master reset. Let go of the select button, and press the appropriate soft action key to respond yes.

ATT

1. Turn the device off.
2. Press and hold the "E" and "Z" keys.
3. Press the Power button once.
4. When screen comes on, let go of "E" and "Z"
5. Press Power button once again.
6. Message that the phone has been reset.
7. Takes a few mins to reset.

Posted on Apr 21, 2009

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Posted on Jan 02, 2017

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