Question about Canon i9900 InkJet Photo Printer
Very late last night our power went out for about 40 minutes. I woke up from the beeping of several UPS (I even have my Sony TV on a UPS). Today my i9900 will not turn on. This is the second time this happens to my i9900. The first time, I was lucky, it was still in warranty (11 months 2 weeks into it) and Canon sent a replacement. Now its exactly 1 year 2 weeks later, and the same problem has occurred. I have the printer connected to a UPS and nothing else in my home has exhibited a problem. I tried unplugging. Connecting to a different outlet, and interestingly, when you plug the cord, you can hear a very faint click or spark noise. The last time, when Canon sent the replacement, I switched the power supply but that did not fix the problem. It seems the problem is somewhere else. I believe the i9900 must have a very sensitive PC board or some crappy internal power problem. Anyone has an idea on how to fix? Will it require sending to a repair center? If so, any ideas what it will cost? Thanks... cokyq
There's a new power supply available at http://www.beckscrs.com/partlist.php for $61.20, part #QK1-0311-000 or at http://www.vancebaldwin.com/products/?CAN&start=1601 for $60.70. The original power supply shows part number Canon K30212 on it. If replacing the power supply/adapter doesn't resolve the problem of the Canon i9900 not powering on at all, the part number for the logic board is QM2-1273-000 from Beckscrs.com for $225.
Posted on Jan 30, 2008
I had a problem like this once with an Epson large format printer and after continuous research I eventually discovered that the reason why my printer was unresponsive after a power outage was because when the power went out, it had apparently wiped out the memory chip in the printer that had my printer settings on it uploaded from my software that came with the printer.
After uninstalling and reinstalling and then uploading the new printing profile to the printer while it was plugged in and ready to go, the software restarted the printer. I've recently purchased a used canon i9900 that has the same problem for a dirt cheap price. I'm going to test my theory and attempt to get the printer restarted again.
I believe the problem has to do with the memory in the printer being wiped out during a power outage, and that it can be replaced by new information sent to your printer from the software. I will keep you informed of my progress. The printer should arrive in the next 10 business days, I'm eager to get started. If anyone tries this themselves please let us all know of the results.
Posted on May 15, 2009
Never plug a Cannon printer in a UPS.The UPS puts out a square wave and will burn out your printer power supply.
Posted on Feb 12, 2013
A little late now but I currently have 4 of these i9900's. It suffered a power surge along with a dvd player that never came back. I'm sure it's the mother board but I'm stuck at disconnecting the ribbon cables. Pictures of the motherboard (logic board) are in short supply.The i9900 is a separate animal from all the rest of the printers and MFR trends have moved away from it. All that means is I want to preserve the ones I have a little longer. If someone knows where I can get some info on the ribbon cable removal from the logic board or a visual aide, it would be helpful. I believe the printer industry counts on planned obsolesense in their marketing, which is why we have to have forums on these matters.
Posted on Nov 13, 2009
Has anyone been able to fix their printer after having this issue?
Posted on Jul 14, 2008
I also have the same problem with my i9900 and the new power supply was of no help. I believe the correct voltages will appear once the logic board successfully enables the other voltage outputs (than the standby 3.3V). This makes it misleading to us inexperienced folks trying to troubleshoot the supply with a DVM.
I called Canon and they swear that there are no unusual numbers of problems with this printer, yet they ran out of replacement logic boards! I could give you the whole story, but suffice it to say the QA guy was totally full of s&%$ and really pissed me off. However, they did tell me they would have more logic boards sometime this summer and their prices are lower than the Beckscrs.com place. Their phone number is 732-521-7230. But don't expect them to be friendly!!!
Posted on Jun 16, 2008
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