Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Can not delete hp solution center 8.0 in add remove programs

8.0 is downloaded from hp

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Hi go to programs and uninstall from control panl

Posted on Apr 20, 2009

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Posted on Jan 02, 2017

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1 Answer

I am trying to scan a page and it is telling me no scan options are available.


Hi

You don't say how you're trying to scan.

You can scan by pressing the Scan button on the printer control panel or by opening the HP Solution Center program and clicking on Scan.

If neither of these options work then connect and disconnect the printer cable and if necessary test a different cable.

If none of the above fix the problem, the printer control program is probably either corrupted or partially deleted, so uninstall the program and all its components in Add or Remove Programs and then reinstall the program using the Easy Install option.

Start > Control Panel > Add or Remove Programs (Uninstall a Program) > highlight - Remove.

If you don't have the driver and applications disc, you can download them from:

http://www8.hp.com/uk/en/support-drivers.html or your country specific www.hp.com HP site.

I hope this helps.

Aug 25, 2011 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I accidentally deleted my hp director icon from my computer i dont know how to restore my hp director


Hi,

If you have just deleted the icon from desktop and not uninstalled then we can put a shortcut back on desktop

Click on START button
click on MY Computer
OR
Open MY Computer icon from Desktop

Open Local Disk C:\
Open Program Files
Open HP Folder
Open Bin Folder
You will find a file by name HPDIREC
Right click on the file name and Click create shortcut on desktop ( this icon will not look exactly like the HP Director icon you deleted )

Close the window and you will find the HP Direct icon on desktop

If not, you can uninstall the software from Add/remove programs under control panel and install the latest software for your printer. Click on the download button below to open HP website to download the software by selecting your operating system
Download

*Note : HP Director is not longer designed by HP. IT is replaced with a new Software called HP Solution Center

Oct 21, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

I purchased a copy of fix-it 10 professional and have not been able to get my computer to download the program. It keeps telling me that I have to locate fix-it 8, remove it before I can download the...


Boot in safe mode, search the entire hard disk for Avanquest or Fix-it files and folders and manually delete them. Then boot normally and remove the Fix-it 8 entry from the Add/Remove Programs list using this
http://www.gaijin.at/en/dluic.php
Finally run a good registry cleaner like 
http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm
After that you will be able to install your new program.

Sep 02, 2010 | Avanquest Fix-It Utilities 10...

2 Answers

I have an extra toolbar on my laptop screen


Hi, there are two ways. One way, is through Add/Remove Programs. And the other way is through Internet Browser by Openning the browser and Clicking Tools/Manage Add-Ons/Toolbars (on left pane)/ Highlight Which Toolbar you wish to Delete, and hit Delete (towards bottom of screen). I always do both methods. I also recommend running the Malwarebytes Anti-Malware Tool to make sure there aren't any kind of Virus present. Here is the link to download the free software:
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Jul 28, 2010 | HP Pavilion dv6000z Notebook

1 Answer

I have an HP 1410 PSC All in one It is supposed to have a Solution Center Icon on the desktop but it does not. Is the software improperly installed?


Yes it is.
I had the same problem with the 1300 series.
Uninstalling it from Add/Remove programs and then reinstalling it had the same problem. i had to uninstall it from the program directory, delete the program directory then do Add/remove programs and then reinstall it to get the Solution center and HP Director icons.

Dec 01, 2009 | Microsoft Windows XP Home Edition

1 Answer

An error occured during the installation of the


Step one: Uninstall the All-in-One software Even if the installation failed, some HP software components might have installed on the computer. Follow these steps to use the Windows Add or Remove Programs tool to uninstall the software.
  1. Disconnect the USB cable from the product.
  2. Click Start , and then click Control Panel .
  3. Click Add or Remove Programs . The Add or Remove Programs window opens.
  4. In the Currently installed programs list, select the following items if they are listed:
    • HP Officejet/Photosmart/PSC All-in-One software 9.0
    • HP Imaging device functions 9.0
    • HP Customer Participation program 9.0
    • HP Solution Center 9.0
    • HP Photosmart Essentials 9.0
    If the list of installed HP programs contains any version numbers less than 9.0, select the following items if they are listed:
    • HP Officejet/Photosmart/PSC All-in-One software XX (where XX represents a version number less than 9.0)
    • HP Imaging device functions XX
    • HP Customer Participation program XX
  5. Click Change/Remove , and then follow the on-screen instructions to uninstall the software.
    NOTE: If a prompt displays asking you to remove shared files, click No . Other programs that use these files might not work correctly if the files are deleted.
  6. Restart the computer when prompted to do so.

Apr 24, 2009 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

How to uninstall the HP Solution Center & other software


Start - control panel - add and remove programs - DELETE PROGRAM

Mar 14, 2009 | HP LaserJet CM1017 MFP All-In-One Color...

1 Answer

Add/remove list


Download CCleaner,from here:

http://www.filehippo.com/download_ccleaner/

the link is on the top right in the green area...
Install, Run.... Click on tools on the left, and there you are your add/remove programs can be deleted from there...

Have a nice day!

Dec 24, 2008 | Microsoft Windows XP Media Center Edition...

1 Answer

HP solution center?


Following are instructions I received for removal and reinstall of solution center. If this is a new install, you can just skip the instructions and click on the link. This involves removing all printers from your system. If you have some you want to keep you need to be more selective about what you delete in steps B,C, and D.

The following steps will wipe printer and printer drivers from the computer:
A. Removing entries from Add/Remove programs.
B. Removing entries from Printers and Faxes folder.
C. Removing entries from Registry.
D. Removing folders from C:\Windows
A. Add/Remove Programs:
=======================
1. Click Start, Control Panel and double-click Add/Remove Programs.
2. If there is an entry relating to one of the printers, select it, then click Change/Remove.
3. Follow the dialog and "uninstall all" or "remove all" as appropriate.
Some "printer software" have programs that show up here and it will be a good idea to remove those before going any further.
B. Printers Folder:
===================
1. Click Start, Control Panel and double-click Printers and Faxes.
2. Delete all the Printers available, by right-click and selecting "delete" option.
3. Click File menu and select Server Properties.
4. Select the Drivers tab.
5. For each entry, select the entry and click Remove.
C. Windows Registry:
====================
Before modifying registry, take a backup of it.
1. Click Start and click on Run.
2. Type Regedit and from File menu, click on Export Registry.
3. Select "All" option for backing up every key of registry.
4. Give a destination file (say Regbackup) and save it on to the Desktop.
5. Now, click "+" beside HKEY_LOCAL_MACHINE\SYSTEM
6. Click "+" beside CurrentControlSet
7. Click "+" beside Control
8. Click "+" beside Print
9. Click "+" beside Environments
10. Click "+" beside Windows NT x86
11. Click "+" beside Drivers
12. Under this key, there will be the keys Version-2 and Version-3 (some may be absent, which is normal)
13. Click on each Version key to find contents in the right-window pane.
14. Delete all the sub-keys inside Version-2 and Version-3, but not these keys themselves.
15. From File menu, click exit.
D. Deleting Folders:
====================
1. Click Start, Run and type "cmd" (without quotes).
2. Key-in the following commands:
net stop spooler
net start spooler
3. Type exit.
4. Open Windows Explorer and navigate to:
%systemroot%\system32\spool\drivers\w32x86
NOTE: %systemroot% is usually C:\Windows, but it might be "winnt" or something else; this is set when the OS is installed.
5. Inside w32x86, there will be folders with the names 2 and 3 (some may be absent, which is normal)
6. Delete all of the files and sub-folders in each of the 2 and 3 folders, but not the folders themselves.
7. Inside w32x86, there may be other folders with names starting with "hewlett_packard", "hp" or something else; delete these folders also.
8. Restart the print spooler (as in 2nd step, above)
9. Restart the computer.
At this point, the system should be pretty well back to the way it was before any printers were installed. The printing subsystem is then "clean" and ready for printers to be added using printer drivers. Install the all-in-one software, now.
Steps to download the software
===============================
Click on the link below to view the software download page.
====================================
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-40521-1&lc=en&dlc=en&cc=us&os=228&product=1138342
=====================================
1. Click the Download only button.
2. Click the save button.
3. select desktop in save as window.
4. click on save.
5. The software will be downloaded to desktop
6. Unplug the USB cable from the computer.
7. Double click on the downloaded file to start the installation.
8. Follow the on-screen instructions to begin the installation process.
(plug the USB cable when the installtion prompts for).

Dec 17, 2008 | HP Officejet 4315 All-in-One Printer

1 Answer

No HP devices detected. HP Solutions Center will close now.


Try a complete uninstall:

Unplug the USB cable from your PC.
[If it is a WinVista Operating System Then in Go to Start> Control Panel> Programs and features delete all the entries you see for HP.( If it promts a restart do not restart now)
Rest all steps wil be same as winXP]

If it is a WindowsXP Operating System then:

Go to Start> Control panel> Add or Remove programs. and delete all the entries you see for HP.( If it promts a restart do not restart now)
Then open my computer> C:drive> Program files> and delete the HP Folder only (not Hewlett Packard)
Then Open C:drive> Program files> Common Files and then delete HP and Hewlett Packard folder.
Then Go to C:Drive> Windows> Temp and empty the temp folder as much as you can.
Then go to Recycle bin and empty recycle bin.
Then Insert the All-In-One CD and cancel the installation process.
Open the content of the CD> and open Util folder> Then CCC> Then click on Uninstall_L4 and follow the on screen process.

After all restart the computer.

And if possible download the software from HP website:

For WinXp:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-49256-2&lc=en&dlc=en&cc=us&lang=en&os=228&product=3192753

Then click on download only and then follow the on screen instruction to install the All-In-One, ONLY PLUG THE USB CABLE WHEN PROMPTED DURING INSTALLATION.

Fo WinVista:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-49256-2&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3192753

Then click on download only and then follow the on screen instruction to install the All-In-One, ONLY PLUG THE USB CABLE WHEN PROMPTED DURING INSTALLATION.

Let me know if any problem.

Good Luck

Sep 13, 2008 | HP Photosmart C4280 Aio Printer

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