Question about Microsoft Xbox 360 Controller

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Wireless Controller not connecting to console.

When I turned on my Xbox 360 with the wireless controller, I found that after it started up, the console would not acquire a connection to the controller. I attempted to resync the controller and console, - Click sync button on console. - Held and release sync button on controller. - The controller and console both had matching spinning lights. - The controller and console blinked 6 times. Afterward though the console lights went dead, and the 4 controller LEDs continue to blink until the power pack is pulled. I have replaced the batteries in one controller, and recharged the pack for the other. I have tried the sync operation many times even right up next to the console. Any ideas?

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  • Anonymous Nov 16, 2007

    I have three wireless controllers and only one will sync with the console. At first i thought we had broken one of the controllers so we bought a new one and we got the same problem with that. Finally I just bought the wireless guitar and that won't sync with the console either. Is my console

    broken?? Any suggestions??

  • Anonymous Dec 27, 2007

    guitar wont sync

  • Anonymous Feb 07, 2008

    I have the same problem. But, my controllers work with the regular batteries and the wire that came with the rechargeable batteries, but not with the rechargeable pack int it.

  • JasK Mar 17, 2008

    I have the same problem, tried all manner of combinations with the sync buttons and with/without charge cable, with/without game in drive. Disconnecting everything including harddrive waiting 30mins, reconnecting and retrying the sync. But to no avail. Both my controllers simultaneously developed this problem overnight with no power surges or misuse. However I'm tending toward either a hardware problem with the console bluetooth hardware or possibly a recent MS patch?

    I've submitted a support request with MS, not heard anything back yet.

    Anyone found a solution?

  • the biz Apr 05, 2008

    i turn on controller, it blinks but wont turn on console. turn on console, turn on x box and no connection.

  • Anonymous Apr 17, 2008

    I have this, except mine is even more weird. I have two wireless controllers, that run on normal batteries, and they will not connect to ,my Xbox...kind of. When i turn the controllers on, the xbox turns on too, but i cannot do anything with my controller. The xbox doesn't think there is one there, and no lights come on the ring of power. The controller light keeps flashing, and nothing happens. When i sync them, they both flash in unison, but then go out of sync, and returns to the 'doing nothing' state.

  • Anonymous Apr 20, 2008

    Yeah that happened to me to I went to my friends house to play his cousins 360 elite i came home played my 360 but when i turned the controller on nothing happened . iv done things like change the batteries just leave it on the 360 still trying to make it work but nothing happens.

  • JasK Apr 25, 2008

    Against better judgement I decided to call Xbox customer support and after my wallet was left almost £60 lighter and 2 weeks later the console was returned fully working (albeit with cosmetic damage) it appeared their technicians had to replace the motherboard, in order to rectify the problem.

  • wolfalex9 Apr 30, 2008

    I have the same problem as the person who posted on Apr 17, 2008!

  • kaizerkaos May 27, 2008

    same thing here, i recently had the 3 rings of death problem, i fixed that today so i was like "hell yea, time to play". i put it back together, i'm ready to play but i had no batteries, so i started charging some, meanwhile i hook up live, and when i do i get a patch download, i was using the dvd controller so i hadn't checked the game pad yet, i download the patch, console restarts, wait a couple hours, get the batteries and ready to go. i turn on the console manually, turn on the control and it won't sync. keep trying for about 5 minutes and nothing so i go to a buddy's house and check my control on his console and it works. so the controller is fine, he lends me the play and charge cable and i come home, plug it in, turn it on with the game pad, the xbox turns on but it won't recognize the game pad, the lights stay off. i called microsoft and they told me that if i had tried all that then there was a problem with the xbox. so i'm out of warranty, they can't fix it. please someone help us! anyone know more about this problem?

  • Anonymous May 31, 2008

    XBOX 360 Controller will not sync with the xbox 360..



    I've put in new batteries and it still does not work

  • Anonymous Jun 12, 2008

    I have same problem. Its make me crazy, I cant play ma xbox360!

  • xspartan Jun 12, 2008

    todya i got my 360 elite, nad the controller in the box connected fine to the system but i had also bought the special edition halo 3 controller but that wont connect at all adn the controller ring of lights thing just blinks on and off even when i push the connect buttons on both

  • just4socom Jun 22, 2008

    I have the same problem as u guys but heres the catch, i was kinda getting a warning before it all happened. Like, for a week straight, every time i had to turn my 360 on, i would have to sync it, until that day came when it just disconnected. I thought it was my batteries which have died so i replaced them and it did not connect at all. So i tried the plug n play kit thing and plugged up the controller and still would not work . I called in microsoft and they told me that something would have to be replace, but first used a different controller to figure that out. I really don't want to wait a month. ANYONE SOLVED THE PROBLEM ON THEIR WITHOUT REPLACING ANYTHNG?????



  • kaizerkaos Jun 22, 2008

    my xbox recognizes wired controllers and not wireless

  • hdog007 Jun 29, 2008

    have you figured out to fix it yet? cuz i have the same problem

  • Anonymous Jul 30, 2008

    same deal, any ideas?

  • Anonymous Aug 23, 2008


    When I turn on my wireless controller (xbox 360), it just flashes green and does not connect. How do I fix it?

  • Anonymous Oct 27, 2008

    excatly the same as him^

  • Anonymous Nov 09, 2008

    same. My new wireless won't connect, but my other two will.

  • Brendizzzle Dec 27, 2008

    my controller wont turn on when my xbox 360 is on it just keeps blinking. what should i do?

  • Anonymous Dec 28, 2008

    yes i do have the same problem only my controller dosnt turn on my xbox

  • Anonymous Dec 29, 2008

    My wirelessMy wireless controler doesn't seem to work at all. I try to turn it on and the light doesn't do anything.



























































































































































































































































  • Anonymous Dec 31, 2008

    I've had the very same problem on two 360's over the past two years.

  • Dread1021 Dec 31, 2008

    Same problem, even with the Play and Charge pack plugged in. It'll turn the console on, but won't sync.

  • Anonymous Jan 07, 2009

    same as above, was playing cod 5 yesterday, got to the console today and the controller has disconnected itself, and blinks lots after synch. do you just fk that xbox off and start again?! hope not

  • Anonymous Jan 19, 2009

    When I turned on my Xbox 360 with the wireless controller, I found that after it started up, the console would not acquire a connection to the controller. I attempted to resync the controller and console,
    - Click sync button on console.
    - Held and release sync button on controller.
    - The controller and console both had matching spinning lights.
    - The controller and console blinked 6 times.

    Afterward though the console lights went dead, and the 4 controller LEDs continue to blink until the power pack is pulled.

    I have replaced the batteries in one controller, and recharged the pack for the other. I have tried the sync operation many times even right up next to the console.

    Any ideas?

  • Anonymous Jan 25, 2009

    My power went out the other day when i was playing halo3. The next day we had power back but the controller did not connect to the xbox. Tried new batteries,resync the controller, still NOTHING!

  • drewkrat Jan 25, 2009

    me to

  • benclark74 Feb 20, 2009

    i recently had me 360 fixed of the 3 rings and today when it came back in the mail the controllers will not connect with console


  • Anonymous Feb 20, 2009

    My controller is not connecting either. I pushed the console button on controller and it lights up and just continues to blink, Ive tried taking it apart "nothing is broken or missing" I have tried to push the find console button that didnt work and I have also tried to push the controller find button on the xbox and nothing worked, when you turn the controller on it will do the ring thing and you think its gonna connect but no...it just keeps blinking, also tried to plug it in and connect with plug and play charge the charger turns on and the led light on plug and play turns on but the controller does not connect if any one knows the problem contact me at schaffhauser420@yahoo.com thanks

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37 Answers

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Hey guys,

I've had the same problem today. The controller wouldn't connect no matter what. The strange thing was I could still turn the console on using the controller, but afterwards it wouldn't do anything.

Now I think I found a solution, at least for my case. All I did was to remove the HDD (that thing on top of the console) and put it back in. Then I started the console again using the controller and it was instantly connected.:)

Now I just hope it stays this way.;)

Posted on Aug 11, 2008

  • Rafi Disheva May 29, 2013

    And after that whats happens

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The guest's "POSSIBLE SOLUTION" post on June 6, 2008 is likely to solve the problem you're describing. Here's a post I made to a similar thread:

If you're using an HDMI connection between the Xbox 360 and the TV, it might be that. When using HDMI, the Xbox won't boot up until it knows what the TV is capable of displaying. Although the controller will turn the console on, it won't sync with the console -- and it's not a controller or console problem, but just a symptom of the fact that the Xbox won't get to the point where controllers will sync until it can properly communicate with the TV. I'd recommend turning off the TV and the Xbox, disconnecting the HDMI cable and re-connecting it after making sure the contacts are clean. Then turn the Xbox back on first; you'll likely to see the same behavior. Finally, turn the TV back on. With it being switched back into HDMI mode, it just might "kick-start" the Xbox into a good communication link across HDMI. Hope that helps.

Posted on Feb 23, 2009

  • SebElessar Jan 04, 2011

    Damn, that was the solutiion. The Xbox didn't "feel" the TV... So when I switched the TV on every thing worked alright. I was really confused, and still am, since things have never worked this way before. Wasn't technological development going to make things easier for us?

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For those of you having this problem and have tried syncing the controllers to the console multiple times and are having no luck...I think this may be a solution for you. Thanks to some guy on YouTube he demonstrates how to fix it. If for some reason your console was jostled around or fell and then this problem occurred, well this is most likely the fix. Here is the link to the video: http://www.youtube.com/watch?v=GeG_IO5yyvk&annotation_id=annotation_720150&feature=iv
This worked for me after having been frustrated for a very long time and I was ABOUT to send it in to get it fixed. I'm glad I did more searching. Also taking the face plate off the Xbox is easy...on the bottom of the Xbox (closest to the power button) you'll see the space where the tab holding it in is. Using a finger, gently pull back like the guy does on the video and it should pop off (although he kind of rips it off). You don't need to put a screwdriver or anything else in there to push the tab down, just gently pull back on it using little force.
Hope this helps everyone, and thanks to this guy for posting this video!

Posted on Aug 05, 2009

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Try this at microsoft worked for me.

http://www.xbox.com/en-GB/search.aspx?keyword=wireless+controller&x=6&y=5

Posted on Nov 18, 2007

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I had the same exact problem as all the others here. Came home one day and turned on the console and the controller. Lights flashed on both the controller and the console but they did not sync. Tried all manner of combinations like disconnecting everything, hard drive, all cables, batteries on the controller. Nothing seemed to help. Even tried pressing the sync buttons on both the controller and the console and the lights started spinning again but they did not sync. Finally I called the Xbox Service Center and they asked me to hook up a wired controller. That did not sync with the console either. We then tried to sync one of the wireless controllers with my roommate's Xbox 360 and it synced with his console. This determined that there was something wrong with my console and not the controllers. So they offered to repair my console. Problem is I now have Rainbow Six Vegas 1 and 2  for the 360 sitting on my bed unopened, I should have bought the PS3 version. SOLUTION: Buy a PS3. If you already own a PS3 then don't buy any Xbox 360 games. The number of people that have 360 problems are huge. Almost everyone that I know has sent in a 360 in for repairs so many times that they are on their third console now.

Posted on Apr 25, 2008

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  • colinkohn Jan 22, 2011

    I'm truly sorry but i will say this in the nicest was possible PS3's **** a big one. I really am sorry that you people are wasting your life on that piece of junk PlayStation and not enjoying the blissfulness of and Xbox 360. Personally i believe that the PS3 is awful, appalling, rotten, miserable, crummy, evil, terrible and corrupt. I really hope that you guys find a true gaming system called the Xbox 360.

  • PAlyrix Feb 12, 2011

    R u retarded how many people do u know have a problem with ps3. Ps3 has a better cpu, faster hard drive THAT U CAN UPDATE, more usb ports, and U DONT HAVE TO PAY FOR ONLINE GAMING. When ps3 has a failure 0.2% and 360 has a failure rate of 33% u tell me which which console is better.

  • sournacho Jun 14, 2011

    so palyrix is retarded,because thats not how you spell "are" or "you" and the Playstation network got their ***** *** networked hacked and thats never happened to Xbox 360 so you can ************ while youre at home with multiplayer or online

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If you continually receive the "Please reconnect controller" error message or if the four green lights on the controller flash continuously even after you try to "bind" the controller to the Xbox 360 console, follow these steps:

  1. Turn off your console.
  2. Carefully disconnect the console power supply from the console.
  3. Wait 10 seconds, and then carefully reconnect the power supply to the console.
  4. Turn on your console, and then perform the connection steps that are provided in the user manual for your wireless controller.


******************THIS WILL FIX ALL PROBLEMS WITH THE SYNCING UNLESS****************** *******************YOU GET THE 3 RED RINGS WHEN BOOTING UP CONTINUESLY*************

Posted on Jun 19, 2009

  • rcallahan57 Mar 28, 2011

    this worked for me. i was messing around with the hdmi cable switch and it wasnt working so i used my old tv connectors and had trouble with my controller connecting, i unplugged the main power connection like the guy stated above and my controller synced right away. i turned off the controller and turned it back on and it synced right away again. so to me this is the best way to fix your controller problems

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I had the same problem but I just figured it out.

Basically, you can't just press the sync button on the xbox, there is also a small button on the top of the xbox control pad between the LB and RB buttons.

Once you have switched on both the xbox and the control pad (press the big X in the middle) you must press BOTH the sync button on the xbox, AND the sync button on the xbox control pad. (betwen the LB and RB buttons.)

I hope my instructions have been clear. bitches.

lol.

Posted on Dec 11, 2008

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I just got my xbox360 back....(3 red lights of death), and my wireless controllers wouldn't connect.
i found the solution online and it work for me.

you need to push the little button on the controller (located above and to the right of where you
eject the batteries), and the little white button on the xbox360 console (just below where you put your additional memory) at the same time.
I did it and presto, xbox360 up and running.


Posted on May 27, 2009

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I was having the same problem not connecting, but I had my HDTV on watching DirecTv. When I switched it to the input that the game was hooked into, and turned on the xBox everything synched up just fine right away. It seems like a few people above were saying. The game system needs to recognize that it is in either HD or SD and it will NOT do anything else until it can determine which it needs to be in.

Posted on Mar 13, 2009

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I had the same problem then i clicked the sync button on  the wireless controller and on the xbox (right near the memory slots) both at almost the exact same time and it worked like a charm... try that...

Posted on Jan 10, 2009

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Hello dchinom, Have you found the solution to your problem as my xbox 360 and wireless controllers has the same issue.

Posted on Oct 27, 2007

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I too was having issues with the remotes not connecting to the console. I tried every possible thing I found on here or youtube. The thing that finally worked on mine was simply ( if your warrenty is no good or you don't care) is to pull the faceplate. Pull the plastics off carfully it is a little tricky. On the front side there is the grey colored plastic piece where your lights are. Pull that off remove the three black screws. Carefully remove the rd board. I simply just blew in the plug hole and the board clip itself then tried the sync process and it worked. Reassemble and enjoy.

Posted on Feb 12, 2011

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Try moving your xbox away from your TV, or anything else large and metal, then turn it off. Do the syncing again once you've moved it.

Posted on Dec 14, 2008

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I just tried pushing the sync button on the console and the sync button on the controller at the same time and it instantly worked. I hope it stays that way. I just got my 360 back from being repaired for the red ring of death so it had syncing probs. Hope this helps.

Posted on May 28, 2009

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  • 128 Answers

Call XBOX customer support at 1-800-4My-XBOX

Posted on Jan 12, 2008

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I'm not sure what it's worth posting this far down, but I figured out how to fix this sure fire. The Xbox 360's video card has a problem with HDMI. If you can't connect your controller to your system, but the controller will power the system on, but refuses to connect, you may notice that the xbox won't go to the dashboard either. From what I've seen, dashboard will only load if there is a screen ready to view it. Must be some energy saving thing. The controllers won't connect unless the xbox is actually ON on, like playing a game or on dashboard.

SOLUTION:

Turn off your system, take out the HDMI, plug the original component or RCA cables back in, and start your Xbox. Should work.

Posted on Mar 18, 2010

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Geeeeeez Mine to but like it will notice the controller for about 15 minits then the controller will shut down and keeps doing that and i checked the battries and they are full

Posted on Jul 09, 2008

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My sons console has the the same problem with the controllers!!! i took it down to a local place and they have just phoned me up to say the microchip board is faulty and they need to send away for a part for it and then the controllers will work and it will cost us £50??? should i pay that ??

Posted on May 15, 2010

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I don't know if this will help you at all, but I know play and charge kits will auto-synchronize wireless controllers to the xbox that they're plugged into.

That's a weird problem, it sounds like either the 360 itself, or the controllers are having a wireless issue... Just to make sure I'd contact microsoft. They have an extraordinary warranty on 360s and will fix just about anything that goes wrong in the first year.

Posted on Oct 23, 2007

  • volesky420 Feb 12, 2011

    Try solution 35!

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Ya All Tight But Really Am Tight Because That Is Happing To Me Too But I Just BEEN Wondering If any Body Can Solve THis I have A Xbox360 And My Wirless Conrtol Keeps Bliking 4 Times I Turn MY Xbox And Turn ma Control BUt WHEN I Put The Game GRand Theft Auto Iv It Sayz PLEASE TURN ON UR CONTROL I Keep TurninG It ON AND ON ....... so i SAID LEt me chage the battery So I DID THEN THE SAME Thing happend again WaHt Can i do.......................................................................... And SOrry for my had writing ITS JUst am use To IT BEACUSE OF AIM LOL THANK YOU>>>>>>>>>>.....;....

Posted on Mar 01, 2009

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  • 21 Answers

If all things are probably , my be you have problem with drivers.. sometimes you facing problem with terminal devices because additional drivers, Not for same devices, it is for another devices but relate to the problem device.
Try to update all drivers and see the following:
desktop - mycomputer - right click - Manage - Device Manager - if you see - Yellow Marker or this sentence " Unknown devices " , Sure You have problem with Drivers. Update them or Download and drivers program such as "drivers toolkit" and it will search automatically for losted drivers and you willl make Download icon to start download them.

Posted on Jun 26, 2016

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U have 2 open up ur xbox and were u put the plug in for the console not the 1 that ses tv and hdtv the other 1 and then there has 2 b a medal it sticking out so then use something not a knife but like a screw driver and then pop it in place and ther u go

Posted on May 22, 2012

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Nah same thing,I just connected this connict for the first time and after it did an update my wireless controller stoped and now is weird flash every few seconds will not turn on or off and if you hold the search on box and same on control the control will do a really slow looking search blink(sumtimes) and find nothing after a moment and will not connect so i cannot click next and finish connict setup(freaking kids gettin ticked of MSstop droppin the ball)).No answers from them sept buy a new controller.I tryed all the usual with remove cords,hdd and time out and the controller was working moments befor connict install,so what do you make of that then.
what a rort...

Posted on Feb 01, 2011

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I KNOW THE ANSWER!!!!!! THE ETHERNET CHIP IS CAUSING IT!!! UNPLUG IT FROM THE ETHERNET COMPLETELY AND IT WILL BE FIXED. I am still trying to find out how to fix this. ill get back to you when i do.

Posted on Apr 06, 2010

Im having problems with a wired controller, it acts like there not sincing. both of them will have a green light dance around the ROL. and im also not getting anything on screen. my aux that i normally use just says unusable sygnal(what it says when there is nothing running on it) please help

Posted on Nov 03, 2008

×

I am having the same prob with mine only when i turn on my contoller the xbox will turn on but it wont sync to it ..Weird...

Posted on Jul 30, 2008

Sell all your xbox 360 equipment. This just happened to me and I've got through FOUR Xbox 360s. I M TIRED OF RRODs, A/V problems, Bad CD Drives...etc!!!

To think I spent so much money on this piece of junk. I'm glad I bought my first MacBook yesterday, I renounce Microsoft. F U.

Posted on Jun 20, 2008

I like ebels approach there in solution #5. My 360 and controller increasingly refused to synch, tested with wireless headset which synch's OK, so looks like it's time for a new controller (no big deal, CoD4 pretty much killed it not me :) )

But! If nothing synch's you could try the steps from Microsoft here;
http://www.xbox.com/en-US/support/systemsetup/xbox360/accessories/wirelesscontroller-troubleshoot.htm

Something new in your environment could be causing interference. I've had it work sometimes taking out battery, leaving it then trying again, also sometimes it just works on an xbox reboot. But now i think my controller is finally dead.

Posted on Jun 10, 2008

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Hi everyone i had this exact problem what worked for was taking out and puting back the cable into the tv im not 100% sure but does the xbox 360 have surge protection built-in if so then proplem could be a power surge from tv cos when i took out the cable their was a small spark.

hope this helps.

Posted on Jan 18, 2010

POSSIBLE SOLUTION: The EXACT same thing that is happening to you guys is happening to me - not connecting, but recognizing the controller was there, even with play/charge kit it wouldn't connect, resync wouldn't connect and the Xbox even turned itself off after a few mins. However I had changed from HDMI to a SDTV, and I hadn't changed to the mode on my HDTV to the game mode (to play xbox) and the second I changed it (like literally split second) it turned on, I saw the Xbox start logo go, then my controller synced. I think the xbox wasn't actually turning on fully to the point of the startup where it connects to the controllers, and it needed to recognize what definition it was going to boot in, so when I changed the TV to my xbox mode it was it was back in HDMI from SD and then booted correctly.

Posted on Jun 06, 2008

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My case simply switching the av cable fixed the issue. That and it was unplugged for like a week til I got a new av cable.

Posted on Jun 08, 2010

  • RedPX Jun 08, 2010

    In my case, simply switching the av cable fixed the issue. I also left it unplugged for like a week until I bought an av cable.

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When i turn my xbox on and my controller on i get the 4 flashing lights on both my wireless controller and my xbox and i always have to wait at least 30-45 seconds depending on if i turn it on from my controller or xbox and i have no idea why it does this.

can someone please help me? thanks

Posted on Feb 16, 2010

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I agree with the guy who posted solution # 9, Yes !!!!! A cople sof days ago i connect for the first time my xbox to the net and it ask me to install some updates, after that both of my wireless cotrollers got 4 flashing lights on them. Now there is no wsy i can sync them with my console, there is no solution for this problem ?????? i have been al over the web and no one has find a solution to this issue!!!!

Posted on Sep 05, 2008

  • mythrandyl Sep 05, 2008

    I agree with the guy who posted solution # 9, Yes !!!!! A cople sof
    days ago i connect for the first time my xbox to the net and it ask me
    to install some updates, after that both of my wireless cotrollers got
    4 flashing lights on them. Now there is no wsy i can sync them with my
    console, there is no solution for this problem ?????? i have been al
    over the web and no one has find a solution to this issue!!!!

  • mythrandyl Sep 08, 2008

    Well, i try the remove HDD solution once and it didnt work, but later i had to disconnect my XBOX to search for the Serial number, at that time i take off all accesories from my XBOX including the HDD again, whe i put it all together i tryed again, so i turn it on from my controller and there it was working again!!!!!

    I noticed that i was hable to move really easy the HDD connector, at least in my console, i dont know if this is how it is suposse to be, but after all my XBOX is working again!!!

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Yes the charge and play packs works to sink your controller to the xbox

Posted on Nov 11, 2008

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I just got my xbox 360 back from repair (they gave me a new one) and one connects but buttons have some how turned extremely sticky all a sudden, the second connects and drops out every 30 seconds and the third which is brand new connected fine for a couple days and just screwed up (will not connect to console)

It's not the controls, its the consoles connectivity.

If your smarter enough you can fix it yourself with a new face-chipset or my other best bet is to just send it in to MICROSOFT.

(If anyone has experinced this with a received console, it could most likely be the new chip-set that they are giving everyone,'you know the one with the third heat-sink')

But then again updates can be a major cause, bewcause all these consoles are differebt, there no longer all the some. (microsoft has put to many of there consoles parts on the table, making things alittle harder to deal with) firmware for example on the "benq drives".

well let us know if you come up with a answer for all this.

see ya later =<

Posted on Nov 09, 2008

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This blows. Just bought a 65 inch tv and home theatre expecting to have the gamin experience of a lifetime and then the controllers dont work. They worked the day before but now with the new tv its a no go. Changed the batteries, tried the sync, tried powering down and rebooting without a game. Nothing. This is my first problem but it is seriously inconvenient. Anyone else know if the tv may be doing it?

Posted on Aug 26, 2008

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Ok, everything was fine when I turned on my 360 earlier and played GH3. One thing I noticed though is that Xbox said there was an update I needed to download which I did. If you're having the same problem, do you happen to remember if you also had to download an update prior to your console not recognizing your controllers?

Posted on Jul 29, 2008

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