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I have an HP Pavillion ZE2000 laptop and it will nto boot up, push button to turn it on. goes to windows page then goes black and nothing happens will nto boot all the way up to windows page with icons. is there something wrong with my hard-drive??

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Press f8 at startup to get to the windows startup menu, choose "last known good configuration" If that fails, you can choose "disable automatic restart" and the BSOD, Blue screen will appear and give you an error, you can also goto safe mode with the f8 key on startup, choose safe mode, and then click yes at the prompt to start the system restore, pick a date and time the PC worked, and try that.If that doesn't work, you need to restore the PC to factory default state, by using or purchasing restore disks, you would have been asked to make them when you 1st powered on the PC, if you don't have the CD's call HP and order them.

Posted on Apr 20, 2009

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