Question about GE GSH25JFR Side by Side Refrigerator

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Constant clicking that only shut off when you hold water dispenser down , water dispenser functions eratically

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  • Bati99
    Bati99 Apr 20, 2009

    Kenmore Elite - Water and Ice click constantly, then dispense erratically.



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Mine was doing the exact same thing, and finally quit cooling completely. The problem seems to be an AC to DC power converter on the motherboard burning out. It powers the ice and water control panel, the fans inside the fridge, and some other stuff. If it partially fails, where it can't maintain the voltage and/or current required, things will behave strangely intermittently. I went to the local appliance parts store, and showed them my motherboard. He didn't let me even get the words out of my mouth before he said he knew what it was and went to get me a new one. He didn't even have to look it up and knew exactly where in the store room it was. Apparently it is a very common problem with GE fridges. From what I understand, they redesigned it a bit and improved the reliability. I replaced mine this morning, and it is working normally again.

It is located behind a panel behind the freezer section near the bottom. You'll be able to hear the clicking sound loudly behind it. Unplug the fridge, remove the panel, and gently unplug all the wires. It will be pretty simple to put them back correctly, because they have different pin counts, and the plugs are keyed so you can't put them on backwards. You will see several (mine had 4) small white plastic sticks protruding through the board. They are not symmetrical so the board can't be put back in upside down. There will be a tab on the side of each stick that holds the board. Squeeze that tab gently with needle nose pliers and gently pull the board past the tab. When you have all the tabs released, the whole board will come out. Line the new one up with the plastic sticks and gently press each hole over them until the tab catches. Then plug all the wires back, replace the cover, and plug your working fridge back in.

It took me 15 minutes to do, and the board cost about $160 with tax. Not cheap, but cheaper than a new fridge or a service call. The new motherboard I got had more connections than the old one. I assume that is part of the redesign, and/or they have newer models of fridge with newer features that use those connections. Just ignore the extra connections, and match up the pin counts of the plugs you have, and it will work just fine.

Posted on Apr 27, 2009


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