Question about Kenmore Elite 45986 Front Load Washer
Hi, My kenmore smartwash HE4t quietpak9 (about 4 years old) stops the washing cycle towards the end (does not drain and spin)giving the error F 02. We can get it to finish the cycle if we press cancel/start again. what does this code mean? And how can it be fixed? thanks much for your time. DB
"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump
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Posted on Sep 23, 2010
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Posted on Jan 02, 2017
"F02" is a Long Drain error. This is an indication that there's an obstruction somewhere in the drainage system. Most commonly, the drain pump reservoir needs to be checked and cleaned. The access screws are on the bottom front edge of the lower toe panel directly below the door. You may need to prop up the two front feet of the washer to access them (a 2x4 works well for this). The following link explains:
It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:
Replacements can be purchased online at any of the following websites:
Prices vary between these sites, so shop and compare.
If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
Posted on Mar 02, 2010
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The control for the washer likely detected a problem. The failure code will not be displayed on all models of washers. You can recall the error code by using this procedure:
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