Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Fridge/freezer not cold---lights are on so power is on, the filter light is green but isn't as cold as it normally is. Freezer completely thawed out

I have a side by side refridgerator/freezer and even though I have it turned to the coldest setting, the freezer has thawed out and the refridgerator doesn't seem as cold as it should be. The filter shows that it doesn't need to be replaced.

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  • joninagel Apr 26, 2009

    Our fridge is doing the same thing totally out of the blue.  We moved it recently, and I can't help wondering if that had something to do with it.  I unplugged it and plugged it back in and it sounds like it's running but never gets cold in either fridge or freezer.  Kitchen Aid Superba side by side.

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The refrigerator is dead even with the power on

Posted on Jul 18, 2009

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My chest freezer (10 years old) won't freeze. Motor is running and the red indicator light remains on, but neither the amber or green lights are working.


Hi,

Let's start by diagnosing the freezer;

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.

Regards.

May 01, 2011 | Whirlpool 10 cu. ft. Chest Freezer...

1 Answer

Freezer not freezing freezer compartment and cooler compartment not cold. frozen goods are all thawed. lights still operate when door opened


Fan Problems
One of the most common reasons for the freezer to start failing is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Other Causes
Several other problems could be keeping your freezer from freezing:
There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.
If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.
The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.
If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.
Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.

Hope this will solve the issue.

Have a good day! : )

Apr 21, 2011 | Kenmore Refrigerators

1 Answer

Freezer stopped freezing. food started getting soft on top. power light on. green light off. tapped it , green light on. less than 1 yr old.


Hello,

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.


Good luck.

Mar 02, 2011 | Haier 3.5 cu. ft. Chest Freezer HNCM035E

2 Answers

Freezer isn't staying cold


What is the solution? What can we do to engage the refrig. again?

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1 Answer

Fridge freezer not working after power cut


if its a ge i would say itsyour main board not compressor boards about 200

Mar 19, 2009 | Refrigerators

3 Answers

Kenmore cold spot refrigerator freezer


I would look to the condenser where the heat is removed from the refrigeration system for your problem. Check and make sure the condenser fan operates, check the compressor for operation. If the condenser is plugged with dust it will cause the compressor to cycle on its thermal overload protector. Normally in back there is a removable panel to access the condenser and compressor area. make sure you reinstall the cover after you are done. It is critical to proper operation and cooling of the system.

Jun 01, 2008 | Refrigerators

1 Answer

795-7731


If your light inside does not light when you open the door you problem could be power related. Your description sounds as a power supply problem. Try moving the power cord to another outlet.

Apr 29, 2008 | Kenmore 73502 / 73504 / 73509 Bottom...

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