Question about Panasonic KV-S7065C Flatbed Scanner

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Inconsistent tif file creation with Panasonic KV-s7065c

Hi there, Details: Scanner is atttached by USB 2.0 to host pc. OS - Windows XP - SP2 & most of the recent hotfixes. I have downloaded and installed the latest twain driver from Panasonic (6.00) dated 30 August '07. I am using an in-house twain based application. The papers being scanned do vary in thickness and colour and tone etc (they are usually customer letters). Depending upong the type of paper, the scanned image file can sometimes be invalid and unable to be opened and sometimes a large tif is created for no apparent reason (around 1.6mb instead of the usual 50 to 100kb) other than the piece being scanned is a photocopy of a small item such as a driver permit and there are grey tones in the background where the scanner's own lid appears. Using the same application with the previous Fujitsu high speed scanner (SCSI connected) did not cause these results. Is there some type of automatic image detection or assessment being done by the twain driver which explains these different results? BTW I get the same results on the flatbed as I do on the ADF. Any help is greatly appreciated. Kind regards, Howlin

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Pleaz oil the scanning lamp drive unit and clean the lamp

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