Question about Panasonic KV-S7065C Flatbed Scanner
Hi there, Details: Scanner is atttached by USB 2.0 to host pc. OS - Windows XP - SP2 & most of the recent hotfixes. I have downloaded and installed the latest twain driver from Panasonic (6.00) dated 30 August '07. I am using an in-house twain based application. The papers being scanned do vary in thickness and colour and tone etc (they are usually customer letters). Depending upong the type of paper, the scanned image file can sometimes be invalid and unable to be opened and sometimes a large tif is created for no apparent reason (around 1.6mb instead of the usual 50 to 100kb) other than the piece being scanned is a photocopy of a small item such as a driver permit and there are grey tones in the background where the scanner's own lid appears. Using the same application with the previous Fujitsu high speed scanner (SCSI connected) did not cause these results. Is there some type of automatic image detection or assessment being done by the twain driver which explains these different results? BTW I get the same results on the flatbed as I do on the ADF. Any help is greatly appreciated. Kind regards, Howlin
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Posted on Jan 02, 2017
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Aug 04, 2013 | Microsoft Windows XP Professional SP2
you might have to uninstall the scanner restart your computer then reinstall your scanner
if your printer/scanner came with an installation disc the drivers could be on it
you might have to uninstall the printer/scanner restart your computer then reinstall the printer/scanner and its drivers
click start control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port?and Ecp printer port you might see a yellow?question mark this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options also have option to troubleshoot or you might need to download hope one of these will help
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