Question about Office Equipment & Supplies

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  • Anonymous Nov 01, 2007

    It appears that the right side roller grabs the paper before the rest of the paper can go through.

  • finestspices Nov 06, 2007

    I have the same trouble. The left side printer rollers violently grab the sheet of paper causing the sheet to be dragged in to the feeder at an angle, resulting in a paper jam. ...

  • rediform Nov 07, 2007

    I have the exact same problem. It doesn't matter if I the the automatic feeder either it will still misfead. It almost seems like an foreign object is causing this but I can't find that to be true.

  • zx6rliam Nov 08, 2007

    I too have the same problem. I tried the above solution but it still gets pulled through at the right hand side.

    Thanks for trying though. Anybody else got any clues on this one?

  • KaraLee Dec 02, 2007

    I am having this exact same problem too, and it's frustrating. I tried looking for anything stuck inside and found nothing.

    Tried putting paper in on the extreme left. Doesn't help. Rollers grab violently on the right regardless.

  • dstodalka Dec 07, 2007

    yeah mine wont bring in any paper and just makes noises as if it is trying to and there supposed to be 2 rollers? it appears i only have 1 so I am wondering if that could be a problem.

  • bwesson Dec 10, 2007

    Sending any document or image to printer is normal except printer will not feed paper. The printer makes the normal sounds of feeding paper to the print area from the open tray (HP 812C). Have emptied tray & reloaded several times, realigned, off for a few days then on - nothing. Tried again today same error message - Out of Paper. The "right feed" solution will not work in this case.

  • Siggycat Dec 20, 2007

    The printer tells me it is out of paper when it is not, then when I can get past that and go to print something, the printer jams

  • Lauralu D Feb 11, 2008

    feeds incorrectly and then gets jammed- faxing or printing an empty page

  • Anonymous Feb 22, 2008

    I also have the Canon I900D and it won't thread the paper thru and when it does the paper just goes on thru. So I don't know what to do. Anyone out there have any ideas?

  • El Pato Apr 07, 2008

    I have to know how to remove paper that has jammed in the printer. The printer has come up a couple of time saying the manual feed needs paper, while the tray is full?

    I put paper in the manual feed and it has jammed, I was able to remove part of the jammed paper but am not sure how to get into the rest of the paper. I removed the toner cartridges but could not see anything. I do not have any instructions with the computer and the store (Staples suggested the website) look forward to your reply

    Contact me at [email protected]

  • porterman200 Aug 28, 2008

    i have a dell 922 all in one printer and when i go to print the paper starts to feed then it stops. i have unplugged and then plugged it back up and there dont seem to be anything in the way of the paper.

  • benjemma Aug 31, 2008

    paper wont feed says not loaded properly

  • gizmoe Sep 08, 2008

    my dell 922 printer takes in the paper crooked and then sometimes gets jammed

  • westonktm Jan 15, 2009

    My AIO 922 was working fine until a few weeks ago. Now it won't feed paper. It seems to only want to take one side of the paper (right side) and then the printer reads "add paper". I have looked at everything and do not see paper stuck in the printer. Any suggestions would be welcome.

  • Anonymous Mar 18, 2014

    my printer prints forward only wasting the next paper. the feed button brings the paper half way out.



8 Answers

I have had so much trouble with the epson stylis photo r1800... it doesn't feed right every so often and it is so frustrating. It seems to be with the rollers that pull the paper in, I don't think the rollers are pulling at the same strength and causes the paper to feed a bit off and the printer thinks that the paper is loaded incorrectly. Has this happened to anyone else and what can I do to make it work properly. This is also my third printer, Epson keeps sending me new ones when I conplain because they can't seem to help me...

Posted on Dec 18, 2007

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With all due respect to "sanjeevverma", solution #1 is nonsense; the Brother HL-5250DN paper tray is self-centering; in other words, there is only ONE position for the paper to sit in the tray ... the PROPER position (centered BTW); let's break it down:

paper not feeding correctly - if lollydoll is talking about the wrinkling, this a known problem with this print engine with no real solution; the feed mechanism design is extremely sensative to the moisture content of the paper (ie, if the printer is being used anywhere but a temperature and humidty controlled office -- good luck); thicker paper (eg, 24 pound paper - ask the Staples guy) may solve the problem if the temperature and humidity in your house isn't too far off the office norm (72°F and 50% R.H.); two items tucked in the corners of the manual (but not talked about by their tech support staff) are (1) paper path pressure release levers in the back (they are blue - check the manual to see how they work), and (2) there is a "thin" setting for the paper type on the printer's properties window; it has helped a little at my house; the only real solution is to print at least three copies of your documents; apparently getting the fuser up to temperature is key to getting non-wrinkled printouts.

paper doesn't feed at all - the roller at the front of the paper tray must be incredibly contaminated; use DENATURED ALCOHOL and cotton swabs to clean the roller and the other parts it touches; you can unplug the printer if you're worried about it

printing when no paper is present - BAD! this means either (1) there is a scrap of paper torn off and blocking the sensor - which is unlikely because the print-time diagnostics would catch that the sensor does not "cycle" when the paper supposedly passes through, or (2) the sensor is defective - in which case toss the printer and buy an H-P (spend at least $300, eh!)

don't get me wrong ... I LOVE my HL-5250DN (although I hate wasting all that paper and toner) ... but my first three lasers were HP's and they NEVER wrinkled or tore my paper ... I bought the Brother because it was twice as fast and printed duplex for half the money of the HP ... now I'll pay the difference in paper and toner but "c'est la vie"

Posted on Oct 25, 2007

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I was having a similar problem until I realised the printer cartridges hadn't been inserted properly. As soon as I fixed them in place correctly the paper feed started working perfectly!

Posted on Jan 01, 2008

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I am having the same problem with the printer saying it is out of paper when it's not. If it does feed paper, then it feeds the paper in crooked. There are 2 rubber rollers underneath that fall down on a sheet of paper that is supposed to feed the paper into the printer. These rollers are located up underneath the front of the main paper feed tray on the right side. I am thinking the rollers are probably glazed and that is why it is not feeding paper in smoothly or not at all. There are 2 solutions that might possibly work to fix this problem. Use a rubber roller cleaner and someone once said you can use Gojo hand cleaner to clean rubber rollers as well. I haven't tried either solution yet, but it may be worth trying before taking this printer in to the computer repair shop.

Posted on Nov 02, 2008

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Are these all Hp laserjet 4250's? what tray are you trying to print from?

Posted on Dec 06, 2007

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I might have something here!

Well it worked with mine: All iI did was hold the paper at the top left corner and pulled against the way it was being pulled. An d now it is working like it did before. Weird but true!

Cheer Liam

Posted on Nov 08, 2007

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Take off the rubber roller sleeves and turn them inside-out. Alternatively, you can use an alcohol wipe and run it around the circumference of the rollers. What it sounds like may be happening, one of the rollers is picking up the paper while the other roller doesn't grab at all. Paper is then pulled through the paper path at an angle.

Posted on Nov 07, 2007

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You put your paper extremely right side or center of the printer. Try to put paper extremely right side of the paper tray then use.

Posted on Sep 24, 2007

  • sanjeev verma Sep 24, 2007

    sorry, try to put paper extremely left side of the paper tray then use,


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Try also to reinstall driver software after removing printer so as to reset. it this wont work remove the rollers to check as there seems to be fault in the transport of the paper in the rollers. So if you have used any adhesive sticker printing, it is possible that some glue has got clogged into the rollers. If not there can be some jammed paper in the rollers or the mechanism.
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