Question about Microsoft Xbox 360 Console

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Xbox wont turn on

One day at my cousins house, when i connected the xbox to the power outlet it made some strange sounds. It still worked but the next day it wouldnt and my brother got the brilliant idea to spit where the energy connection goes. Then smoke started coming out of the Xbox and it wouldnt turn on anymore. I think it burned out. Please help me fix this problem.

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  • Master Cheif Sep 20, 2007

    its an original xbox not a xbox 360

  • Master Cheif Sep 22, 2007

    Something is wrong on the inside not the outside i think. Because my brother spit in the energy plug of the xbox not the power outlet and the connectio to the power outlet is aliitle broken

  • tray kay day Apr 06, 2008

    My xbox is not coming on tried unplugging all the power adapters. First started with only one controller working now it will not come on at all

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Get a Surge Protected Extension Lead, look here http://www.google.com/search?hl=en&q=masterplug

Posted on Sep 21, 2007

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Phillips HDTV turns off when we turn the XBOX 360 on.


More than likely this is a trigger from the HDMI cable which can be disabled in the tv or xbox settings. To check, hook the xbox up to the tv with RCA cable that is supplied with the xbox and see does it turn the tv off it probably wont happen when connected like so.

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XBox One wont turn on


I suggest plugging it into a different outlet. If it works then, then the outlet may be busted. Otherwise, if the light on the power supply (the brick) doesn't turn on when you plug it in, or the fan doesn't turn on, it may be the power supply. If the light does turn on, then it's probably your Xbox One, of which I suggest you take it to your local repair store (such as Best Buy) to get it checked out.

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Ac adapter is red, what should i do?


This problem occurs when the power supply detects a problem. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply. The power supply will turn off if:
  • There is too much current.
  • The voltage is too high.
  • The temperature of the power supply is too high.
When any of these things happen, the light on the power turns red.
Solution 1: Make sure that the power supply is cool loadTOCNode(2, 'whattotry'); The red light might indicate that the power supply is too hot or that it has overheated. Follow these steps if the power supply light is red:
  1. Turn the console off.
  2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall outlet.

    Collapse this imageExpand this image unplugpowersupply.jpg

  3. Let the power supply cool for two hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall outlet during this time.
  4. After the power supply has cooled for two hours, reconnect the power supply to the console and to the wall outlet, and then turn the console on.
If the power supply light is still red, try the next solution.
Solution 2: Make sure that the power supply is plugged in loadTOCNode(2, 'whattotry'); Make sure that the power supply is directly plugged into a working wall outlet. Problems might occur with the power supply if it is connected through an extension cord or surge protector.

If the power supply light is still red after you connect the power supply directly to a working all outlet, try the next solution.
Solution 3: Plug the power supply into a different wall outlet loadTOCNode(2, 'whattotry'); To check the possibility that the wall outlet you are using is faulty or that there is a blown fuse, plug the power cord into a wall outlet that you know is working.

If this does not solve the problem, try the next solution.
Solution 4: Order a replacement Xbox 360 power supply loadTOCNode(2, 'whattotry'); If you've tried all the solutions above and your power supply light is still red, you should contact Xbox Support to order a replacement power supply.

To help the power supply work correctly, follow these guidelines:
  • Do not block any ventilation openings in the power supply.
  • Do not put the power supply on a bed, a sofa, or on any other soft surface that might block ventilation openings.
  • Do not put the power supply in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well ventilated.
  • Do not put the power supply on a stereo speaker, an amplifier, or a heat source such as a radiator or a heat register.
  • Do not use an unlicensed accessory, such as a third-party power supply or any accessory that plugs in between the Xbox 360 console and the power supply.
  • Plug the power supply directly into a working wall outlet. The power supply might not work correctly if it is connected to an extension cord or surge protector.
hope this helps.

Apr 10, 2011 | Microsoft Xbox 360 Console

2 Answers

The ac adapter red light stays on and the counsole will not work


This problem occurs when the external power supply has detected a fault. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply. The power supply will turn off if one of the following conditions is true:

• There is too much current.
• The voltage is too high.
• The temperature of the power supply is too high.

When any of these conditions are true, the light on the power supply turns red. Here are some steps that you can use to try to fix the problem.

Step 1: Make sure that the power supply is cool

The red light might indicate that the power supply is too hot or that it has overheated. Follow these steps if the power supply light is red:

1. Make sure that your Xbox 360 console is turned off.
2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall outlet.
3. Let the power supply cool for two hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall outlet during this time.
4. After the power supply has cooled for two hours, reconnect the Xbox 360 Power Supply to the console and to the wall outlet.
If cooling the power supply does not resolve the problem or if the problem persists, use the steps in the next section.

Step 2: Make sure that the power supply is plugged in correctly

Make sure that the power supply is directly plugged into a working wall outlet. You may have problems with the power supply if you use an extension cord or a power strip if the extension cord or the power strip is faulty or cannot supply the required power to the console.

If the power supply is still not working as expected, use the steps in the next section.

Step 3: Plug the power supply into a different wall outlet

To eliminate the possibility that the wall outlet you are using is faulty or that there is a blown fuse, plug the power cord into a different wall outlet in a different area of your place of residence.

If this does not resolve the problem, use the steps in the next section.

Step 4: Try another Xbox 360 Power Cord and Xbox 360 Power Supply

If you have a different Xbox 360 Power Cord and Xbox 360 Power Supply, try to use them to test the console. If the console turns on when you use a different power cord and power supply, you need to replace the faulty power cord and power supply. If the console does not turn on, the issue may be with the console itself.

If this does not resolve the problem, use the steps in the next section.

Step 5: Obtain a replacement Xbox 360 Power Supply

If the steps in this article did not resolve the issue and the Xbox 360 Power Supply light continues illuminate red, you need to obtain a replacement power supply.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Sep 18, 2010 | Microsoft Xbox 360 Console

1 Answer

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