Question about Epson PictureMate 500 InkJet Photo Printer

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Fatal code: 0x2

I can't print a picture, the screen keeps telling me to see the manual for fatal code: 0x2 but i don't have my manual.

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  • westfields23 Apr 27, 2009

    Th eprinter shows fatal error code 0x2 on start up. Have tried the usual unplugging, rebooting, take out cartridge (shake) and return.

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Posted on Jan 02, 2017

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SOURCE: I have the picture mate personal photo lab and the error code 0x2 comes up when I turn it on and I am not able to do anything else

I had the same error and I could find no information on what it was or how to fix it so I decided to go trial and error. What I found is that this relates to the print head not being able to completely pass from the left to right side during startup. I had a plastic carriage on the one side that was stuck in a position that stop the carriage from make the complete run from side to side. When I forced the plastic carriage down and it clicked into place the error stopped and the printer started up normally with no codes. If anything is causing the print head to not travel completely from left to right during startup, this will probable cause the code. It will be hard to see if the print head is being obstructed if you don't remove the sides. I hope this helps.

Posted on Sep 25, 2009

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Error code 0x00000002


STOP 0x2 DEVICE_QUEUE_NOT_BUSY error code has a value that is 0x00000002. This is a fatal error typically known as STOP message or Blue Screen of Death (BSOD).
This error generally occurs in Windows XP but may also occur in latest version of Windows such as Windows Vista or windows 7. The computer may stop responding without warning. Moreover, your computer may give error messages like STOP 0x00000002 error or related errors and if blue screen appeared then you may have to restart the system in the mean time of your work due to which unsaved work will be lost.
Cause of Error:
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  • Registry database of your system may have corrupted or modified erroneously by invalid application
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This is one of the serious problem in computer if it is not resolved instantly then it might create some more unexpected error. STOP 0x00000002 error and its related error will disturb you all the time and you may have to bear loss of data. When blue screen of death appear on your monitor screen then you need to restart directly whether you have saved your work or not. Therefore, you are suggested to fix STOP 0x00000002 error as earliest possible.

How to Fix:
To fix STOP 0x00000002 error you need to follow the following methods.

  • If this error occurs in your pc then you will have to restart the PC and then press F8 key before appearing Windows. You will see a black screen with white text giving many options. Select the option "Last Known Good Configuration" and press Enter. If you have configured the computer improperly then it may fix the error.
  • If you have installed any hardware in your system then the chances is more that the device driver is not updated and thus errors of type STOP are given at the time of operation. You must download latest drivers.
  • If your system does not become stable then you need to try scanning of registry with this tool. Since, registry keeps all configurations of your system if it gets impaired then you must download registry repairing softwareand repair it .
Mostly, spyware has been the reason of various errors in computer system. Spyware damages files in the computer system and if once damaged then it is no longer used and it also corrupt registry database. The file which is infected by virus may be a program file, system file etc. If STOP 0x00000002 error occur in spite of antivirus then download anti spyware to scan your computer.

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I have the picture mate personal photo lab and the error code 0x2 comes up when I turn it on and I am not able to do anything else


I had the same error and I could find no information on what it was or how to fix it so I decided to go trial and error. What I found is that this relates to the print head not being able to completely pass from the left to right side during startup. I had a plastic carriage on the one side that was stuck in a position that stop the carriage from make the complete run from side to side. When I forced the plastic carriage down and it clicked into place the error stopped and the printer started up normally with no codes. If anything is causing the print head to not travel completely from left to right during startup, this will probable cause the code. It will be hard to see if the print head is being obstructed if you don't remove the sides. I hope this helps.

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