Question about Canon imageRUNNER C6800 Copier

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IRC6800 ERROR CODE E000020-03a8 - Canon imageRUNNER C6800 Copier

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This code indicates a failure of the fuser Unit (the device that melts the ink onto the page) to heat up. There are several things that can cause this to happen.

Blow fuser lamp
Defective thermister
AC Driver board



Posted on Apr 20, 2009

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Welcome to FixYa

Dear USer

This might be fuser motor is not turning. Rotate the green fuser knob to see if it is hard to turn. If freely turning then a gear, motor, or DC Controller board is bad.

hope you got it...Thanks for Connecting FixYa

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