Question about Motorola Mobility RAZR V3c Cellular Phone

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Key pad is frozen

Hi, My RAZR V3 has all of a sudden key pad is not responding. I can't make any calls. Except end button no other key is working. I can still receive calls and when i flip open i can still connect to the other calls. but no other button is getting activated. It happened all of a sudden one night. some times, it shows the volume level (7) on the screen if i keep pressing some random keys.

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Re: Key pad is frozen

Is your phone been dropped or wet? check local service center near our place.

Posted on Sep 30, 2007

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Sep 22, 2007 | Motorola Mobility RAZR V3

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Frozen buttons except red end call button

This is a common problem, it has to do with the keypad flex. either the connector on the top part of your phone is unpluged or your flex is damaged. Open the top of the phone where the screen is at (4 torx screws) genlty remove the cover. you will see two connectors, one that goes to the camera, the other is the one you want. genlty pry it off upwards, I would also clean it with some IPA (rubbing alcohol) and a brush, re-connect it pushing down firmly, you will fill it when it connects. if it doesnt work, you can purchase a new flex, if you need repair help, let me know I can try to repair

Sep 22, 2007 | Motorola Mobility RAZR V3

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ok did you change sim cards lately? How old is your phone? did you get it wet at anytime? If you dont get it fixed soon call cingular and they should be able to help you......

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