Question about Office Equipment & Supplies
Have you attempted to clean the contacts on the cartridges and on the printer?
Please see this HP page on some general instructions that can be aplied on most inkjet printers
Your printer might need repair, and if its outside of warranty IT may be cheaper to purchase a new printer. The issue is most likely between the cartridge - cartrige carriers or between the carriers and the boards that control the carriers/cartridges.
Posted on Apr 20, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Shut down the pritner and reset the cartirdges .Now in most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.
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