Question about Hotpoint HSS25IFMCC / HSS25IFMWW Side by Side Refrigerator

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Refrig not cooling, freezer is not cooling.

The unit is not freezing nor is the fridge cooling. there is frost on the back of the freezer and the motor continues to run constantly.any helpful suggestions?

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Make sure the evaporator fan is working if it is working ,there should be a defrost problem ,so check your defrost timer your heating element or your thermodics

Posted on Mar 27, 2013

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  • Hotpoint Master
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Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

/,.

Posted on Oct 06, 2010

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Its simple really,, Your refrigator needs re gassing,, call a professional and he will regas it.

When the gas is running low the fridge cools less and less and eventually will not cool at all when the gas is depleated. Its a natural process and any aircondition or refrigation professional should be able to come to your house and gas up the refrigator , a process that takes a few minutes.. I dont recommend you attempt to do it your self, as it will not take a whole can of gas and if by chance you use the wrong type you will spiol the compressor

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It sounds like your defrost control timer is working, but your defrost heater is most likely burnt out. It is a part number WR51X443
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THIS IS A DEFROST PROBLEM EITHER THE THERMOSTAT OR DEFROST TIMER IS BAD! THE THERMOSTAT IS LOCATED BEHIND THE WALL IN THE FREEZER COMPARTMENT ATTACHED TO THE COILS TO KNOW IF ITS BAD IF WILL HAVE A RAISED SPOT ON THE BACK LIKE ITS BUSTING OPEN CHECK THAT

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