Question about SanDisk Sansa e260 MP3 Player

1 Answer

How do i switch to recovery mode?

I turn on my mp3 player and it says load main image failed switch to recovery mode.

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  • SanDisk Expert
  • 650 Answers

Http://www.youtube.com/watch?v=_95hLqZxCHc&feature=related her is a link to a kid showing you how to goto recovery mode make sure you have the update software from this link(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
and run the software before you recover

Posted on Apr 21, 2009

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Posted on Jan 02, 2017

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SOURCE: mp3 player sanza e250 2gig

there might have been a problem with the player turning on due to system failure of power usage. We may need to use a recovery mode procedure to make your mp3 player turn on. Please do the following steps:

1. Turn the player off. Hold the power button down for 20 seconds to make sure it shuts down then put the "Hold" switch ON. The Hold switch is located at the top part of the mp3 player.
2. Now hold the "Record" button while you connect it to the computer. Keep holding it until it finishes installing the new device.

After doing this, let us try updating your firmware. To do this, please disconnect the player from the computer if it is connected. Copy and paste the following link into your web browser address bar and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your Desktop.

http://www.sandisk.com/Assets/File/Downl...

Once you have downloaded the file, please follow these instructions:

1. Double click on "My Computer" so that you can see it on your screen.
2. Turn the player off.
3. On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange.
4. On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button.
5. Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish.
6. Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.
7. Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.
8. After successfully applying the firmware update, download the Sansa Firmware Updater from our website www.sandisk.com.
9. Go to Products/MP3 Players/SanDisk Sansa e200 Series MP3 Players.
10. On the next page Click on Firmware Update in the Additional Product Info box on the right,
11. On the Sansa Firmware Updater page Click on Download Sansa Firmware Updater choosing the option to save it to your desktop.
12. Locate the file on your desktop and Double+Click to run the install and follow the onscreen prompts to update the firmware to the latest version.

You can check your firmware version on the player by selecting "Settings" from the main Menu and then "Info".

Posted on Nov 27, 2007

  • 19 Answers

SOURCE: Load main image failed, Switch to recovery mode"

If it still plugs in and works properly, you can try to format it or try to update its firmware with the firmware updater that you can download from sandisk.com and then click on download.

Posted on Jan 24, 2008

  • 1 Answer

SOURCE: "Load main image failed. Switch to Recovery mode"

read this thread!
http://www.anythingbutipod.com/forum/showthread.php?p=63513

Posted on Mar 14, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: SanDisk e260

The volume + method listed below is the recovery method - you can somtimes substitute REC for volume +:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 28, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: When I turn on my sansa it says load main image

You have to download the Sansa Recovery Tool for your model from Sandisk's website - there is a wealth of information in the Support section of the website. The magic button that you will need to use once you have the Sansa Recovery Tool is usually the REC button.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Mar 26, 2009

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